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Out of hours emergencies: 0345 606 7660
For all URGENT block communal maintenance issues occurring out of hours (i.e. after 5.30pm Monday-Thursday and after 5.00pm Friday, weekends and Bank Holidays), please contact our emergency service on 0345 606 7660.
All non-urgent issues will be dealt with during our normal Monday-Thursday office hours of 9.00am-5.30pm and Friday 9.00am-5.00pm.
Out of hours support for non-emergencies: 101
For support with non-emergencies, including antisocial behaviour and rough sleeping, please report to the police by calling 101.
Your Property Manager is Jason King
Please report all communal maintenance issues using our online portal. This is monitored between the hours of 9am and 5.30pm from Monday to Friday, excluding bank holidays.
If you are unsure of your space allocation, please refer to your Lease document or tenancy agreement. If someone is parking in your space, please place this notice on the windscreen of the vehicle.
Compass Block Management does not have the power to clamp or remove vehicles. If you have reason to believe that a vehicle has been abandoned, please report this to the local authority.
Please click here to request a digital copy of the building insurance certificate.
We are busy preparing your handbook and this will be available to download soon.
Please subscribe to development alerts to receive a digital copy of your handbook.
Refuse & Recycling
Click here for information about your waste collection service.
If you would like to dispose of bulky items such as furniture and appliances, please arrange a collection with Mansfield District Council.
Please do not leave bulky items in the bin store as they will not be collected.
Replacement Fobs and Keys
To request a replacement key, please click here
Please click here to request a share certificate.
Fire Alarm Testing
Fire alarms and smoke devices are tested to British Standards.
Click here to report a fault within working hours
To report a fire please contact the emergency services on 999
What to do in the event of a fire
Fees and Charges
Please click here to View our Fees and Charges
CLICK TO VIEW ALL MAINTENANCE HISTORY
Details: Please note that the cleaner will not be attending during week commencing 29th July 2019 for one week due to holiday. The cleaning fee for this period will not be charged. Apologies for any inconvenience.
Heading: Communal Hallways, Stairways and Cupboards
Details: We would like to remind residents that it is at no time feasible to store items in the communal hallways, on the stairs or in the cupboards (in particular meter cupboards). To do so is a breach of Fire Safety Regulations and Fire Risk Assessment. Please ensure that ALL ITEMS are removed from the communal hallways, stairs and cupboards within 7 days from 28th June 2019. Failure to do so may result in the buildings insurance being terminated. Thanking you for your co-operation.
Heading: Decoration Works
Details: Please note that the decoration works to the communal areas to the Hayloft Apartments will commence on Monday 8th July 2019. Decoration to the facia and soffits will also commence on Monday 8th July 2019 for the Courtyard Apartments.