NOTICE BOARD

Heading: Storage of Items in Communal Areas
Date: 28/09/2022
Details: A reminder to all residents not to store or leave items within any of the communal areas – this includes leaving footwear outside apartment doors.  This is a breach of the Fire Risk Assessment and charges will be incurred if found to be left out.  Thank you for your urgent co-operation.

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Heading: URGENT – Issue with Manhole – update
Date: 20/12/2021
Details: The contractor has ordered a new manhole cover following attendance today.  Cones are currently placed over the damaged manhole.

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Heading: URGENT – Issue with Manhole
Date: 20/12/2021
Details: We have instructed a contractor to urgently attend following reports of damage caused to one of the manholes by a lorry.  Please do take extra care to avoid the manhole until repairs are carried out thank you.

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Heading: AM Power – Supplier At Risk
Date: 19/10/2021
Details: In light of recent news about energy providers, please find an announcement received from Ginger Energy in relation to AM Power – AM Power – Supplier At Risk

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Heading: Car Park Lights
Date: 09/04/2021
Details: An important notice to all that the contractor, Netelect, will be attending to carry out essential maintenance works to the lighting in the car park.

As such, we ask that all vehicles are moved out of all the spaces by the car park lights so that the contractor can gain access on Tuesday 20th April 2021 in the morning.  We do apologise for any inconvenience caused.

IMPORTANT NOTE: in the event that any vehicles are blocking access for the contractor on Tuesday 20th April 2021, the contractor will charge the management company a call out fee which in turn the management company will look to recover from yourselves.

Thank you for your co-operation.

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Heading: Light out
Date: 09/03/2021
Details: A contractor has been booked to attend to one of the lights that is out by 9 Swale Grove.

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Heading: Broken Front Door Handle
Date: 09/03/2021
Details: The contractor has been booked out to attend to the broken front door handle.

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Heading: Scheduled Visits for Garden Maintenance as provided by Michael Ayres Ltd
Date: 02/01/2021
Details: Dukes Mead – 20 Scheduled Visits

“This schedule is subject to change due to poor weather or other unforeseen circumstances.  Work will be carried out during the week stated.  Compass Block Management will be informed the night before planned tasks will be carried out on your site. Our aim is to provide the best seasonal coverage to your gardens.  Work will be carried out during the following:-

w/c Monday 18 January 2021

w/c Monday 15 February 2021

w/c Monday 15 March 2021

w/c Monday 29 March 2021

w/c Monday 12 April 2021

w/c Monday 26 April 2021

w/c Monday 17 May 2021

w/c Monday 31 May 2021

w/c Monday 14 June 2021

w/c Monday 28 June 2021

w/c Monday 12 July 2021

w/c Monday 26 July 2021

w/c Monday 16 August 2021

w/c Monday 30 August 2021

w/c Monday 13 September 2021

w/c Monday 27 September 2021

w/c Monday 11 October 2021

w/c Monday 25 October 2021

w/c Monday 15 November 2021

w/c Monday 15 December 2021

Regards Michael Ayres Ltd”

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Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

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Heading: Cleaning
Date: 31/07/2020
Details: The cleaning contractor will be on annual leave from today until Sunday 9th August 2020.  Cleaning services will resume upon their return.

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Heading: Coronavirus (CORVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
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Heading: Coronavirus (CORVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice. Please continue to report any block maintenance issues via our online reporting system.

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected]. Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

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Heading: Coronavirus (CORVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding CORVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of CORVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with CORVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

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Heading: No Skateboarding, No Bicycles, No Games or Ball Games
Date: 18/02/2020
Details: A notice to all that the following are not permitted within the grounds of Dukes Mead (including the car park and tunnel):-

• Skateboarding
• Bicycles – other than for use to and from the development and placement in the bicycle store
• Games or ball games

For owners with tenants in situ, please ensure this information is relayed to your tenants.

Thank you for your cooperation.

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Heading: Cleaning
Date: 19/07/19
Details: Please note that the cleaner will not be attending during week commencing 29th July 2019 for one week due to holiday.  The cleaning fee for this period will not be charged.  Apologies for any inconvenience.

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Heading: Blocks 1 – 5 – damage to wall
Date: 22/03/19
Details: It has been brought to our attention that damage has been caused to the wall on the top floor in the first block at Dukes Mead which, based on the footprint mark, does suggest that someone has unfortunately kicked the wall in.  If anyone has any information about this, please contact us via [email protected].  Please note that the source of the information will not be divulged to anyone else.

Thanking you for your co-operation.

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Heading: Biannual Lighting Inspection
Date: 16/10/17
Details: The biannual lighting inspections will be carried out this week. All internal and external lights across the developed will be checked and maintained. 

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