IMPORTANT DEVELOPMENT ALERTS!

NO CURRENT ALERTS!

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Subscribe: Receive important alerts and information about your development.

To cancel: Either click the “opt-out” link on the emails sent or alternatively inform us through our contact page.

For all URGENT block communal maintenance issues occurring out of hours (i.e. after 5:30pm Monday-Thursday, 5.00pm Friday, weekends and Bank Holidays), please contact our emergency service on 0345 606 7660.

All non-urgent issues will be dealt with during our normal office hours 9.00am-5.30pm Monday-Thursday, 9.00am-5.00pm Friday, excluding Bank Holidays.

Out of hours support for non-emergencies: 101
For support with non-emergencies, including antisocial behaviour and rough sleeping, please report to the police by calling 101.

Your Property Manager is Jason King


Maintenance
Please report all communal maintenance issues using our online portal. This is monitored between the hours of 9.00am and 5.30pm from Monday to Thursday, 9.00am and 5.00pm Friday, excluding bank holidays.
Click here to report a problem
Window Cleaning
Window cleaning is carried out on a quarterly basis (Mar, Jun, Sep, Dec).
Car Parking
If you are unsure of your space allocation, please refer to your Lease document or tenancy agreement. If someone is parking in your space, please place this notice on the windscreen of the vehicle.
Download a windscreen notice
Compass Block Management does not have the power to clamp or remove vehicles. If you have reason to believe that a vehicle has been abandoned, please report this to the local authority. 
Noise Complaints
To report a noise complaint, you must provide the number of the apartment responsible. We will then write to the apartment in question.
Click here to report a noise complaint 
For persistent noise complaints, please report to Leicester City Council by clicking here.
Building Insurance
Please click here to request a digital copy of the building insurance certificate.
Cleaning
The communal areas are cleaned once a month on Tuesday/Wednesday. 
Your Handbook
We are busy preparing your handbook and this will be available to download soon.
Please subscribe to development alerts to receive a digital copy of your handbook.
Refuse & Recycling
Click here for details of your waste collection day.
Bulky Waste
If you would like to dispose of bulky items such as furniture and appliances, please arrange a collection with Leicester City Council.
Click here to book a collection.
Please do not leave bulky items in the bin store as they will not be collected.
Replacement Fobs and Keys
You can purchase a replacement fob from KC Automation. Please send your request to:
info@kcautomation.co.uk
Please include the name of your development in the subject line.
Click here to request a replacement key.
Share Certificate
Please click here to request a share certificate.
Fire Alarms
Fire alarms and smoke devices are tested to British Standards.
Click here to report a fault within working hours
To report a fault out of hours, please contact our emergency service on 0345 606 7660
Grounds Maintenance
Grounds maintenance is carried out once monthly from November to February and twice monthly from March to October.

NOTICE BOARD

CLICK TO VIEW ALL MAINTENANCE HISTORY

Heading: Car Park Allocation
Date:
04/02/19
Details:
We have had reported incidents whereby people are parking in spaces other than those allocated to them.

Please note that as per the terms of the lease, you are authorised to park one vehicle only in your designated parking space.

Full details on your space allocation can be found within your lease documentation. For tenants, you may wish to contact your letting agent and / or your landlord for this information. If you do require further clarification then please forward a copy of your lease to jason@compass-bm.com who will confirm your car park space allocation number.

For occupants with more than one vehicle, then you will need to make alternative arrangements to park your second vehicle off site. You are not permitted to park more than one car at the development.

Thanking you for your co-operation. 

Heading: Biannual Lighting Inspection
Date:
30/10/17
Details:
The biannual lighting inspections will be carried out this week. All internal and external lights across the developed will be checked and maintained.