Heading: Items Stored in Communal Corridors
Date: 24/11/2021
Details: A reminder that it is a breach of the fire regulations to store any items within the communal areas ie. corridors and hallways.  A further reminder, would the owner of the chairs and boxes of items as per the photo remove immediately.

________________________________________________________________________________________________________________

Heading: Items Stored in Communal Corridors
Date: 02/11/2021
Details: A reminder that it is a breach of the fire regulations to store any items within the communal areas ie. corridors and hallways.  Would the owner of the chairs and boxes of items as per the photo remove immediately.

________________________________________________________________________________________________________________

Heading: Fire Safety for the Home
Date: 09/02/2021
Details: Please find a copy of the latest safety advice for the home Fire safety poster ARMA-HFRS

________________________________________________________________________________________________________________________

Heading: Scheduled Visits for Garden Maintenance as provided by Michael Ayres Ltd
Date: 02/01/2021
Details: Johnson Court – 20 Scheduled Visits

“This schedule is subject to change due to poor weather or other unforeseen circumstances.  Work will be carried out during the week stated.  Compass Block Management will be informed the night before planned tasks will be carried out on your site. Our aim is to provide the best seasonal coverage to your gardens.  Work will be carried out during the following:-

w/c Monday 11 January 2021

w/c Monday 8 February 2021

w/c Monday 15 March 2021

w/c Monday 22 March 2021

w/c Monday 5 April 2021

w/c Monday 19 April 2021

w/c Monday 10 May 2021

w/c Monday 24 May 2021

w/c Monday 7 June 2021

w/c Monday 21 June 201

w/c Monday 5 July 2021

w/c Monday 19 July 2021

w/c Monday 9 August 2021

w/c Monday 23 August 2021

w/c Monday 6 September 2021

w/c Monday 20 September 2021

w/c Monday 4 October 2021

w/c Monday 18 October 2021

w/c Monday 8 November 2021

w/c Monday 6 December 2021

Regards Michael Ayres Ltd”

________________________________________________________________________________________________________________________

Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

_____________________________________________________________________________________________________________

Heading: Coronavirus (COVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
____________________________________________________________________________________________________________

Heading: Coronavirus (COVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice.  Please continue to report any block maintenance issues via our online reporting system. 

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected].  Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

_____________________________________________________________________________________________________________

Heading: Coronavirus (COVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding COVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of COVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with COVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

_____________________________________________________________________________________________________________

Heading: Bin Store
Date: 10/12/19
Details: The bin store is not to be used for the storage of personal items and for the disposal of waste only.

Broxtowe Borough Council collects your refuse and recycling. Please note that the bin men WILL NOT collect items left outside of the bins.  We request that all residents follow these basic rules: –

• All rubbish must be properly sealed in plastic bags, preferably bin liners.
• Please do not leave waste outside your front door during the day or overnight, but take it straight to the estate refuse bins.
• Rubbish must not be left in communal areas.
• Items such as cardboard boxes should be collapsed before being put in a paladin.

For any bulky waste, such as furniture and appliances, please book a collection with the Council.

Please note breach of lease charges will be incurred if the bin store is not used correctly, together with the cost to clean up any mess left.  We ask that residents remove any of their bulky items or waste that is not in the bins provided immediately to avoid additional cleaning costs being incurred.  For owners with tenants in situ, please liaise with them about this.  Thanking you for your co-operation.

_____________________________________________________________________________________________________________

Heading: Bins
Date: 26/09/19
Details: We understand that whilst the refuse was collected yesterday, around 20 – 30 bags have been left in the bin store.  It seems as though the bin has tipped over upon their collection but unfortunately the bin men have not then picked up.  We can confirm that the cleaning company have been instructed and will be attending on Monday to clean up the mess that has been left.

_____________________________________________________________________________________________________________

Heading: Cleaning
Date: 19/07/19
Details: Please note that the cleaner will not be attending during week commencing 29th July 2019 for one week due to holiday.  The cleaning fee for this period will not be charged.  Apologies for any inconvenience.

_____________________________________________________________________________________________________________

Heading: Personal Items In Bin Store Area
Date: 27/06/18
Details: Please can all residents be aware that no bikes or other items are to be stored in the bin store at any time or any of the communal areas ie. corridors and hallways. Thanking you for your co-operation.

Heading: Biannual Lighting Inspection
Date: 16/10/17
Details: The biannual lighting inspections will be carried out this week. All internal and external lights across the developed will be checked and maintained.