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Out of hours emergencies: 0345 606 7660
For all URGENT block communal maintenance issues occurring out of hours (i.e. after 5:30pm Monday-Thursday, 5.00pm Friday, weekends and Bank Holidays), please contact our emergency service on 0345 606 7660.

All non-urgent issues will be dealt with during our normal office hours 9.00am-5.30pm Monday-Thursday, 9.00am-5.00pm Friday, excluding Bank Holidays.

Out of hours support for non-emergencies: 101
For support with non-emergencies, including antisocial behaviour and rough sleeping, please report to the police by calling 101.

Your Property Manager is Jason King

Please report all communal maintenance issues using our online portal. This is monitored between the hours of 9.00am and 5.30pm from Monday to Thursday, 9.00am and 5.00pm Friday, excluding bank holidays.
Click here to report a problem
Window Cleaning
Window cleaning is carried out on a quarterly basis (Feb, May, Aug and Nov). 
Car Parking
If you are unsure of your space allocation, please refer to your Lease document or tenancy agreement. If someone is parking in your space, please place this notice on the windscreen of the vehicle.
Download a windscreen notice
Compass Block Management does not have the power to clamp or remove vehicles. If you have reason to believe that a vehicle has been abandoned, please report this to the local authority. 
Noise Complaints
To report a noise complaint, you must provide the number of the apartment responsible. We will then write to the apartment in question.
Click here to report a noise complaint
For persistent noise complaints, please report to Mansfield District Council by clicking here.
Building Insurance
Please click here to request a digital copy of the building insurance certificate.
The communal areas are cleaned once a month on Thursday/Friday. 
Your Handbook
Click to download the Manor House Mansfield Handbook.
Refuse & Recycling
Your waste is collected on Wednesdays.
Click here for more information about the service. 
Bulky Waste
If you would like to dispose of bulky items such as furniture and appliances, please arrange a collection with Mansfield District Council.
Click here to book a collection.
Please do not leave bulky items in the bin store as they will not be collected.
Replacement Fobs and Keys
To request a replacement key, please click here
Share Certificate
Please click here to request a share certificate.
Fire Alarms
Fire alarms and smoke devices are tested to British Standards. Fire Alarm checks will take place every Monday morning between 9.00am and 10.00am
Click here to report a fault within working hours
To report a fault out of hours, please contact our emergency service on 0345 606 7660
Grounds Maintenance
Grounds maintenance is carried out once fortnightly, throughout the year.
Fees and Charges
Please click here to View our Fees and Charges




Heading: Fire Alarm Testing
Date: 23/01/2020

The fire alarm check will take place every Monday morning between 9.00am and 10.00 am.


Heading: Fire Alarm Testing
Date: 22/01/2020

The Directors of the Management Company will be carrying out the weekly fire alarm on Monday 27th January 2020.


Heading: Gate Keys
Date: 22/01/2020

All residents should now have one key which operates both gates to the development following the changes made on Tuesday 21st January 2020.  Keys were hand delivered today.


Heading: Pest Control
Date: 15/11/19

Due to the pest problem that has been experienced over the past three weeks, the management company have had no choice but to enter into a one year contract with Midland Pest Control.  The cost of the contract is obviously unexpected but will be off set with savings made from some owners carrying out the weekly testing of the fire alarm.


Heading: Bins
Date: 02/10/19

Please note that only household waste is to be disposed of in the bins. The bins are NOT for disposing trade waste.  Anyone found to be disposing of trade waste will be reported to the Local Authority.  For owners with tenants in situ, please relay to your tenants.

Thank you for your co-operation.


Heading: Important Notice – Tree works on 23rd January 2019
Please can all residents ensure that cars parked near the trees are moved away on Wednesday 23rd January 2019. This is so that tree works may be undertaken following the tree survey.
Thank you for your co-operation.

Heading: Litter
A reminder that litter is to be disposed of correctly and not simply dropped on the floor. There has been an increase in the level of litter at the development which is unsightly and may pose a health risk if this continues.

Heading: Disposal of Cigarettes
Please can all residents ensure that discarded cigarettes are disposed of correctly in the bin provided. Please do not throw cigarettes on the floor or drop into the drains. Thank you for your co-operation.

Heading: Biannual Lighting Inspection
The biannual lighting inspections will be carried out this week. All internal and external lights across the developed will be checked and maintained.