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Out of hours emergencies: 0345 606 7660
For all URGENT block communal maintenance issues occurring out of hours (i.e. after 5:30pm Monday-Thursday, 5.00pm Friday, weekends and Bank Holidays), please contact our emergency service on 0345 606 7660.
All non-urgent issues will be dealt with during our normal office hours 9.00am-5.30pm Monday-Thursday, 9.00am-5.00pm Friday, excluding Bank Holidays.
Out of hours support for non-emergencies: 101
For support with non-emergencies, including antisocial behaviour and rough sleeping, please report to the police by calling 101.
Your Property Manager is Jason King
Please report all communal maintenance issues using our online portal. This is monitored between the hours of 9.00am and 5.30pm from Monday to Thursday, 9.00am and 5.00pm Friday, excluding bank holidays.
Window cleaning is carried out on a quarterly basis (Feb, May, Aug and Nov).
If you are unsure of your space allocation, please refer to your Lease document or tenancy agreement. If someone is parking in your space, please place this notice on the windscreen of the vehicle.
Compass Block Management does not have the power to clamp or remove vehicles. If you have reason to believe that a vehicle has been abandoned, please report this to the local authority.
Please click here to request a digital copy of the building insurance certificate.
The communal areas are cleaned once a month on Thursday/Friday.
Click to download the Manor House Mansfield Handbook.
Refuse & Recycling
Your waste is collected on Wednesdays.
Click here for more information about the service.
If you would like to dispose of bulky items such as furniture and appliances, please arrange a collection with Mansfield District Council.
Please do not leave bulky items in the bin store as they will not be collected.
Replacement Fobs and Keys
To request a replacement key, please click here
Please click here to request a share certificate.
Fire alarms and smoke devices are tested to British Standards.
Click here to report a fault within working hours
To report a fault out of hours, please contact our emergency service on 0345 606 7660
Grounds maintenance is carried out once fortnightly, throughout the year.
Fees and Charges
CLICK TO VIEW ALL MAINTENANCE HISTORY
Heading: Pest Control
Details: Due to the pest problem that has been experienced over the past three weeks, the management company have had no choice but to enter into a one year contract with Midland Pest Control. The cost of the contract is obviously unexpected but will be off set with savings made from some owners carrying out the weekly testing of the fire alarm.
Details: Please note that only household waste is to be disposed of in the bins. The bins are NOT for disposing trade waste. Anyone found to be disposing of trade waste will be reported to the Local Authority. For owners with tenants in situ, please relay to your tenants.
Thank you for your co-operation.
Heading: Important Notice – Tree works on 23rd January 2019
Details: Please can all residents ensure that cars parked near the trees are moved away on Wednesday 23rd January 2019. This is so that tree works may be undertaken following the tree survey.
Thank you for your co-operation.
Details: A reminder that litter is to be disposed of correctly and not simply dropped on the floor. There has been an increase in the level of litter at the development which is unsightly and may pose a health risk if this continues.
Heading: Disposal of Cigarettes
Details: Please can all residents ensure that discarded cigarettes are disposed of correctly in the bin provided. Please do not throw cigarettes on the floor or drop into the drains. Thank you for your co-operation.
Heading: Biannual Lighting Inspection
Details: The biannual lighting inspections will be carried out this week. All internal and external lights across the developed will be checked and maintained.