Heading: Garden Maintenance
Date: 29/04/2022
Details: Please be advised that the scheduled garden visit today will be carried out 2nd May 2022 – Bank Holiday Monday.

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Heading: Items Stored or Left in Communal Areas and Communal Cupboards
Date: 04/01/2022
Details: A reminder to all that under no circumstances are residents permitted to leave or store items in any of the communal areas of the building at any time.  Above all else this poses a fire safety hazard.  All items must be removed immediately. 

Failure to comply will result in the property owner concerned incurring a breach of Lease charge.

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Heading: Items Stored in Communal Areas and Communal Cupboards
Date: 03/11/2021
Details: A reminder that it is a breach of lease and breach of fire regulations to store items in the communal areas and communal cupboards.  Would the owner(s) of the items shown in the below photos please remove immediately.

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Heading: AM Power – Supplier At Risk
Date: 19/10/2021
Details: In light of recent news about energy providers, please find an announcement received from Ginger Energy in relation to AM Power – AM Power – Supplier At Risk

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Heading: Car Park Lights
Date: 09/04/2021
Details: Further to our notification on 2nd March 2021 about contractor attendance, unfortunately, not all vehicles were moved and the contractor has had to re-arrange another date for works to go ahead.  An important notice therefore to all that the contractor, Netelect, will be attending to carry out essential maintenance works to the lighting in the car park.

As such, we ask that all vehicles are moved out of all the spaces by the car park lights so that the contractor can gain access on Tuesday 20th April 2021 in the afternoon.  We do apologise for any inconvenience caused.

IMPORTANT NOTE: in the event that any vehicles are blocking access for the contractor on Tuesday 20th April 2021, the contractor will charge the management company a call out fee which in turn the management company will look to recover from yourselves.

Thank you for your co-operation.

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Heading: Car Park Lights
Date: 02/03/2021
Details: Can we kindly ask residents not to park their cars directly below the car park lights on Tuesday 9th March 2021 (between the hours of 10.00am and 4.00pm).  This is so that routine maintenance works can be carried out on the lighting.  Thank you.

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Heading: Fire Safety for the Home
Date: 09/02/2021
Details: Please find a copy of the latest safety advice for the home Fire safety poster ARMA-HFRS

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Heading: Scheduled Visits for Garden Maintenance as provided by Michael Ayres Ltd
Date: 02/01/2021
Details: Royalgate Apartments – 20 Scheduled Visits

“This schedule is subject to change due to poor weather or other unforeseen circumstances.  Work will be carried out during the week stated.  Compass Block Management will be informed the night before planned tasks will be carried out on your site. Our aim is to provide the best seasonal coverage to your gardens.  Work will be carried out during the following:-

w/c Monday 11 January 2021

w/c Monday 8 February 2021

w/c Monday 15 March 2021

w/c Monday 22 March 2021

w/c Monday 5 April 2021

w/c Monday 19 April 2021

w/c Monday 10 May 2021

w/c Monday 24 May 2021

w/c Monday 7 June 2021

w/c Monday 21 June 201

w/c Monday 5 July 2021

w/c Monday 19 July 2021

w/c Monday 9 August 2021

w/c Monday 23 August 2021

w/c Monday 6 September 2021

w/c Monday 20 September 2021

w/c Monday 4 October 2021

w/c Monday 18 October 2021

w/c Monday 8 November 2021

w/c Monday 6 December 2021

Regards Michael Ayres Ltd”

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Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

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Heading: Cleaning
Date: 31/07/2020
Details: The cleaning contractor will be on annual leave from today until Sunday 9th August 2020.  Cleaning services will resume upon their return.

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Heading: Coronavirus (COVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
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Heading: Coronavirus (COVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice.  Please continue to report any block maintenance issues via our online reporting system. 

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected].  Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

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Heading: Coronavirus (COVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding COVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of COVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with COVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

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Heading: Cleaning
Date: 19/07/19
Details: Please note that the cleaner will not be attending during week commencing 29th July 2019 for one week due to holiday.  The cleaning fee for this period will not be charged.  Apologies for any inconvenience.

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Heading: Important Notice for Owners & Residents
Date: 28/02/19
Details: We would like to remind you that under no circumstances are residents permitted to leave or store bikes or personal items in any of the communal areas of the building at any time.  Above all else this poses a fire safety hazard.  All items must be removed immediately. Failure to comply will result in the property owner concerned incurring a breach of Lease charge.

Thanking you for your urgent co-operation.

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Heading: Biannual Lighting Inspection
Date: 23/10/17
Details: The biannual lighting inspections will be carried out this week. All internal and external lights across the developed will be checked and maintained.