IMPORTANT DEVELOPMENT ALERTS!
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Out of hours emergencies: 0345 606 7660
For all URGENT block communal maintenance issues occurring out of hours (i.e. after 5.30pm Monday-Thursday and after 5.00pm Friday & weekends), please contact our emergency service on 0345 606 7660.
All non-urgent issues will be dealt with during our normal Monday-Thursday office hours of 9.00am-5.30pm and Friday 9.00am-5.00pm.
Out of hours support for non-emergencies: 101
For support with non-emergencies, including antisocial behaviour and rough sleeping, please report to the police by calling 101.
Compass Maintenance Contact is Judy Wyatt
Please report all communal maintenance issues using our online portal. This is monitored between the hours of 9am and 5.30pm from Monday to Friday, excluding bank holidays.
Windows are cleaned on a quarterly basis. You will receive a leaflet in your letterbox a few days before the works are carried out.
If you are unsure of your space allocation, please refer to your Lease document or tenancy agreement. If someone is parking in your space, please place this notice on the windscreen of the vehicle.
Compass Block Management does not have the power to clamp or remove vehicles. If you have reason to believe that a vehicle has been abandoned, please report this to the local authority.
Please click here to request a digital copy of the building insurance certificate.
The communal areas are cleaned once a week.
Click to download the Fournier House Handbook
Refuse & Recycling
Your waste and recycling is collected by Birmingham City Council.
Click here for your collection day and other information about the service.
If you would like to dispose of bulky items such as furniture and appliances, please arrange a collection with Birmingham City Council.
Please do not leave bulky items in the bin store as they will not be collected.
Please use the online prompt “report a problem within your development” to purchase a replacement car park remote and then select “other”. Thank you.
The cost of a replacement car park remote is £50.00
Please click here to request a share certificate.
Fire Alarm Testing
Fire alarms and smoke devices are tested to British Standards.
Click here to report a fault within working hours
To report a fault out of hours, please contact our emergency service on 0345 606 7660
There are no communal grounds at this development.
Fees and Charges
CLICK TO VIEW ALL MAINTENANCE HISTORY
Heading: Leak from Roof & Window Issues
Details: We are aware that there is an issue with the roof leaking and an issue with the windows. Contractors have been in attendance and we are liaising with them to resolve the issues.
Heading: Periodic Fire Alarm Maintenance
Details: The periodic fire alarm maintenance will be carried out today, there will be minimal disruption to tenants.