Heading: Dumped Rubbish
Date: 05/04/2024
Details: Despite bins being made available in the bin stores, someone has decided to just dump their bags of rubbish in front of the bins!  The bins are there to be used and collected by the bin men – THEY DO NOT COLLECT RUBBISH DUMPED ON THE FLOOR. 

We ask that those responsible for ignoring the use of the bins to remove the bags immediately and put in the bins properly like the rest of the residents. Should we have to instruct private contractors to clean up the mess, this is obviously going to have an impact on costings for leaseholders.

For leaseholders with tenants in situ, please remind your tenants about the use of the bin store.   For those responsible for dumping the rubbish, please show some consideration for your neighbours and dispose of your rubbish correctly.

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Heading: Lamp Posts
Date: 01/03/2024
Details: The contractors, CS Electrical Plumbing & Building Services Ltd, will be back on site on Tuesday 12th March 2024.  If you could leave space by the lamp posts please again that would be much appreciated – thank you.

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Heading: Repairs to Lamp Posts
Date: 01/03/2024
Details: The contractors, CS Electrical Plumbing & Building Services Ltd, will be on site on Wednesday 6th March 2024 to carry out necessary repairs to the 3 x lamp heads where they had to order in.

Please can all residents ensure that all cars are clear and away from the lamp posts on Wednesday 6th March 2024.  The contractors will be using scaffolding for access and will require the spaces clear by the lamp posts for access.  Thank you.

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Heading: Repairs to Lamp Posts
Date: 31/01/2024
Details: Following attendance by the contractors, they advise that they have had to order in 3 x new lamp heads given that 3 lights are still not working properly.  They anticipate the parts will come in during the next couple of weeks.  We will post further updates as we hear further.

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Heading: Repairs to Lamp Posts – urgent notification for residents
Date: 29/01/2024
Details: Due to the high winds experienced last week, the contractors have rescheduled their attendance to carry out repairs to the lights to tomorrow – 30th January 2024.

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Heading: Repairs to Lamp Posts – urgent notification for residents
Date: 16/01/2024
Details: As you will have noted, a number of lamp posts are out and need addressing.  The contractors, CS Electrical Plumbing & Building Services Ltd, will be on site on Tuesday 23^rd January 2024 to carry out necessary repairs.

Please can all residents ensure that all cars are clear and away from the lamp posts on Tuesday 23^rd January 2024.  The contractors will be using scaffolding for access and will require the spaces clear by the lamp posts for access.

Thank you for your co-operation.

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Heading: Parking
Date: 15/01/2024
Details: A reminder to all residents that you are only permitted to park your vehicle in the car park space which belongs to your property.  You should not park in another resident’s parking space or allow your visitors to park in another resident’s space.  Thank you for your co-operation.

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Heading: Ground Rent – Leaseholders
Date: 22/12/2023
Details: Please be advised that the Ground Rent invoices will be issued shortly for leaseholders.

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Heading: Intercom System
Date: 25/08/2023
Details: Given the issues with the intercom system and contractors experiencing problems with obtaining replacement parts, we will be looking at new systems.  We will post further updates about this in due course.

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Heading: URGENT Disposal of Rubbish
Date: 12/06/2023
Details: Some residents are still leaving their bags of rubbish on the bin store floor rather than placing in the paladins provided.  The bin men will not collect items outside of the bins under any circumstances.  Rubbish MUST be placed in the bins – do not leave on the bin store floor.

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Heading: Disposal of Rubbish
Date: 24/05/2023
Details: A reminder to all residents that rubbish is to be placed only in the bins provided.  If you do have any bulky items that you will need to organise direct with the Council for collection.  The bin men will not collect items outside of the bins under any circumstances. 

We note that unfortunately someone has just dumped rubbish in the bin store.  We have arranged for a contractor to remove, however, if we become aware of the resident who has dumped this rubbish then a breach of lease charge will be incurred by them.

Please do not leave rubbish outside of the bins or leave bulky items in the bin store under any circumstances – thank you.

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Heading: Placement of Skip in Parking Space
Date: 24/02/2023
Details: We can confirm that one of the leaseholders has been given permission to temporarily place a skip within their parking space.  This will be from 6th March 2023 for a period of approximately 2 weeks.

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Heading: Noise & Disturbance
Date: 01/02/2023
Details: It is a breach of lease to cause noise, disturbance and general anti social behaviour.  Breach of lease charges will be incurred by those that do not adhere to the terms and conditions.  Further charges and action will be taken if the problems persist.  We ask residents also to report any noise problems to the Environmental Health.

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Heading: External Lamps in Car Park
Date: 20/01/2023
Details: Contractors are hoping to be back on site on Wednesday 25th January 2023.  Can we ask residents to ensure that no vehicles are parked close to lights on that day (or you are available to move your vehicle on the day please) to assist the contractors with access.  Thank you for your co-operation.

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Heading: External Lamps in Car Park
Date: 19/01/2023
Details: Contractors have been on site but reported that they are, unfortunately, experiencing difficulties with parts, fittings and repairs at the moment.  You will note that one of the lights has been successfully repaired.  Apologies for the time this is taking – the contractors are working to get the lights working as quickly as possible.

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Heading: Noise & Disturbance
Date: 09/11/2022
Details: As a multi occupancy development, a reminder that any noise or disturbance must be kept to a minimum in consideration for neighbouring properties.  For owners with tenants in situ, please ensure that this is reiterated to your tenants and / or letting agents.  Thank you.

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Heading: External Lamps in Car Park
Date: 09/11/2022
Details: Contractors have been instructed to one of the external lights which has recently been changed to LED.  It has been reported that the light is on 24 hours a day so we have asked the contractors to attend to.

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Heading: Issue with Front and Rear Doors
Date: 09/11/2022
Details: Contractors have been instructed to attend to the front and rear doors which are not closing properly.

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Heading: Emergency Lighting
Date: 09/11/2022
Details: Contractors have been instructed to attend to the emergency lighting which is not working within the communal hallways.

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Heading: Site Inspection
Date: 03/11/2022
Details: Please be advised that James from Intratone will be on site on 22nd November 2022.  He is looking at the entrance systems in case you see a young gentleman looking at the entrance doors.

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Heading: Car Park Lights
Date: 13/10/2022
Details: The contractors instructed for the lights have come back to advise that whilst they have repaired quite a few lights, they are still waiting on new “heads” to come in from suppliers. They advise that there is quite a delay at the moment but they will be addressing as soon as the parts come in.

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Heading: Car Park Lights
Date: 29/09/2022
Details: We are awaiting feedback from the contractors as understood that they were attending to the issues with the lights yesterday.

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Heading: Car Park Lights
Date: 24/08/2022
Details: As you will have noted the car park light repairs did not go ahead as planned on 17th August 2022.  Unfortunately, the contractors were called out to an emergency.  They have been in touch this morning to advise that they have rescheduled to attend as soon as possible.

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Heading: Maintenance Issues
Date: 24/08/2022
Details:  We can confirm that various contractors have been instructed to attend to the following works on site:-

• Problems with external lighting in particular the lighting around the car park
• Issues with both the front and rear door locks
• Rubbish removed from bin store that has been dumped
• Report of an ants’ nest
• Cracked pavement / slabs
• Inspection of manhole covers and other supply covers within the communal grounds

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Heading: Dumped Sofa
Date: 09/08/2022
Details: We understand that a sofa has been dumped by the bins.  Although we appreciate there have been difficulties with lack of bin collections, the bin men WILL NOT take large or bulky items at all.  Would the resident responsible for dumping the sofa organise for the sofa to be removed immediately by taking to the local tip or organising for the Council to collect direct from the apartment.  Should we become aware of who is responsible for dumping the sofa and it is not removed by them, then a breach of lease charge will be incurred, together with clean up costs.

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Heading: Fire Doors
Date: 08/08/2022
Details: Contractors are instructed to address the fire doors which are not closing slowly but slamming shut.

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Heading: Car Park Lights
Date: 08/08/2022
Details: The repairs to the car park lights are booked in for 17th August 2022.  Whilst in attendance, the contractors will check all the car park lighting.

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Heading: No Bin Collections
Date: 02/08/2022
Details: We have also logged the situation with the Council on behalf of the residents.  Please find detailed response received:-

Missed bin was submitted – reference 200903

Thank you for getting back to us about the missed collections over the last two weeks which has been caused by staff shortages.

The waste collection team have informed us that they will be emptying missed grey from two weeks ago with any excess and the green bins together to clear the waste this week.

I will forward your email on to our waste team for them to respond.

If you need to contact us further, please quote the above reference

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Heading: No Bin Collections
Date: 01/08/2022
Details: We understand that the Council have not been collecting the bins for the past 2 weeks.  We note that some residents may have already reported to the Council and a resident raised a formal complaint with them.  We have also logged the missed bin collections with the Council.  We ask that other residents that have not reported as yet to do so direct with the Council to put pressure on as payment for this service is included within your Council Tax bills. 

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Heading: Intercom System
Date: 12/07/2022
Details: Contractors have advised they are doing their utmost to source parts to repair the intercom system.

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Heading: Intercom System
Date: 30/06/2022
Details: Contractors have been chased up in relation to the intercom issues.

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Heading: Gutter Clean
Date: 24/05/2022
Details: Contractors will be on site today to carry out the gutter clean and any gutter repairs.

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Heading: Scaffolding
Date: 04/04/2022
Details: Contractors will be starting repairs on the lead roof cap replacement.  As such, they will be erecting scaffolding later this week or from Monday 11th April 2022.

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Heading: AM Power – Supplier At Risk
Date: 19/10/2021
Details: In light of recent news about energy providers, please find an announcement received from Ginger Energy in relation to AM Power – AM Power – Supplier At Risk

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Heading: Internal Redecoration
Date: 11/10/2021
Details: The contractors, BDLT Building Services, will commence the internal redecoration works today.  They advise they will be looking to start in Blocks 3 – 12 first then moving on to Blocks 14 – 18.  They anticipate they will be on site for around 2 weeks per block.

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Heading: Internal Lighting
Date: 28/04/2021
Details: Contractors have been instructed following reports that the internal lights on the hallways and stairs are permanently switched on all the time for Apartment numbers 3-11.

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Heading: Maintenance Works
Date: 03/02/2021
Details: Contractors have been instructed to carry out the following works:-

1. The closer to the front door at 3/11 is slamming and needs adjusting or, if necessary, replaced.
2. In the main bin store is the old garden bin which needs removing and disposing of.

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Heading: Maintenance Works
Date: 24/11/2020
Details: Contractors, M & B G, have noted works required following a recent audit.  We can confirm that we have authorised for them to go ahead with the works as follows:-

1. Bulk removal
2. Fix broken cover for the stop tap
3. Paint the front door
4. Replace loose slab on side of the property
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Heading: UK Parking Control
Date: 12/11/2020
Details: Please note that residents who were parked up correctly in their parking spaces on 10th November 2020 should not have been ticketed.  This was an error by UK Parking Control.  UK Parking Control have relayed their apologies for this.  They have also advised that the matter has been raised with their Warden Area Managers and reassured us that the error will not happen again.

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Heading: UK Parking Control
Date: 10/11/2020
Details: We understand that an operative from UK Parking Control (UKPC) has been on site issuing parking tickets.  We can confirm that neither Compass Block Management or the Management Company have instructed the operative to attend and do this.  We understand that the operative mentioned he had been asked to ticket vehicles that were not registered with themselves.  Please note that the agreement with UKPC is that vehicles will be fined if photographic evidence is sent to UKPC of vehicles being mis-parked.  We have been in touch with UKPC about the situation and asked for confirmation that this error will not be repeated.  UKPC have confirmed that any tickets incorrectly issued to those vehicles parked in their parking spaces, will be cancelled.

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Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

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Heading: West Midlands COVID-19 Update
Date: 03/07/2020
Details: Please see West Midlands update we have received Covid 19 – update 03.07.2020

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Heading: West Midlands COVID-19 Update
Date: 19/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 19.06.2020

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Heading: West Midlands COVID-19 Update
Date: 15/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 12.06.2020

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Heading: West Midlands COVID-19 Update
Date: 05/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 05.06.2020

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Heading: West Midlands COVID-19 Update
Date: 29/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 29.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 28/05/2020
Details: Please see West Midlands update we have received Covid 19 – West Midlands Police update 28.05.2020

Heading: West Midlands COVID-19 Update
Date: 15/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 15.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 15/05/2020
Details: Please see West Midlands Police update we have received Covid 19 – police update 15.05.2020

Heading: West Midlands COVID-19 Update
Date: 07/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 07.05.2020

Heading: West Midlands COVID-19 Update
Date: 05/05/2020
Details: Please see West Midlands update we have received Covid update – 01.05.2020

Heading: West Midlands COVID-19 Update
Date: 27/04/2020
Details: Please see West Midlands update we have received Covid update – 24.04.2020

Heading: West Midlands COVID-19 Update
Date: 20/04/2020
Details: Please see West Midlands update we have received Covid update

Heading: Residents ignoring Government Rules 
Date: 16/04/2020
Details: The rules laid down by the Government for Covid 19 are very clear and apply to ALL OF US.  It appears that some residents at Lynton Gardens do not feel that these rules apply to them by sunbathing on the grounds or collecting friends and family to stay over for the weekend!  If you do witness anyone not adhering to Government Rules, please report immediately to the police thank you.

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Heading: COVID-19 – Lynton Gardens  
Date: 13/04/2020
Details: Residents must stay at home to protect the NHS and save lives.  The police will have the powers to enforce the following restrictions:-

         Dispersing gatherings of more than two people in public, excluding people you live with

·        Issuing fines to anyone who does not comply with these rules

This does not mean that residents can have friends or family over to visit or even stay over.  There are major concerns that some residents at Lynton Garden are not adhering to the rules as set out by the Government.  We ask that residents report immediately to the police if they believe neighbours are not adhering to the rules. The reports must be sent to the police by those that have witnessed direct.

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Heading: West Midlands COVID-19 Update
Date: 01/04/2020
Details: Please see West Midlands update we have received:-

West Midlands COVID-19 Update Latest updates as at: Monday 30 March 2020, 20:00 Purpose of this briefing This is a regularly updated briefing which aims to give regional stakeholders: ·         An overview of the spread of COVID-19 in the urban West Midlands (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton) ·         A single view of the actions of the West Midlands Combined Authority (WMCA), Transport for West Midlands (TfWM) and the Mayor of the West Midlands in response to COVID-19 ·         A guide on where to find detailed regional information to support the existing national Government guidance

Latest Headlines ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands the biggest regional hotspot for COVID-19 after London. ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies [BBC News, 27 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020]

 

Key messages to the public Stay at home You must stay at home, only leaving for the following very limited purposes:  ·         Shopping for basic necessities, as infrequently as possible ·         One form of exercise a day – for example, a run, walk or cycle – alone or with members of your immediate household ·         Any medical need, to provide care or to help a vulnerable person ·         Travelling to and from work, but only where this absolutely cannot be done from home. Protect the NHS You must stay at home to protect the NHS:  ·         The NHS only has a limited number of doctors, nurses and specialist equipment ·         We are working around the clock to increase NHS capacity ·         The more people who get sick, the harder it is for the NHS to cope ·         We must slow the spread of the disease so that fewer people are sick at any one time. Save lives You must stay at home to protect the NHS and save lives. The police will have the powers to enforce the following restrictions:   ·         Dispersing gatherings of more than two people in public, excluding people you live with ·         Issuing fines to anyone who does not comply with these rules ·         Closing shops that are not essential, as well as playgrounds and places of worship.

Message from Andy Street, Mayor of the West Midlands “We’re in the midst of an immensely challenging time for everyone in the West Midlands, and we’re all rightly worried about our family members, friends and neighbours. The West Midlands response has been phenomenal. There are plenty of tough weeks ahead, but I know we are well placed to get through this. Thank you to everyone for showing such resolve and responsibility. Please follow the Government advice, stay at home, protect our NHS, and save lives.”

 

Further information ·         View details of WMCA COVID-19 support and guidance ·         Latest WMCA Communications updates ·         Full guidance on staying at home ·         Find the most up to date medical advice

Latest COVID-19 Public Health England and NHS update ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands to biggest regional hotspot for COVID-19 after London ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies. [BBC News, 27 March 2020] Confirmed Cases Local Authority                                       Sat 28/3               Sun 29/3         Mon 30/3 Birmingham                                            428                       513                 578 Coventry                                                 54                         79                   101 Dudley                                                    83                         122                 136 Sandwell                                                116                        138                 144 Solihull                                                   54                          74                   87 Walsall                                                   108                       125                 151 Wolverhampton                                      116                       153                 175 Totals                                                      959                      1,204               1,372 Correct as at 17:00, 30 March 2020

 

Further information ·         Latest PHE / NHS data on COVID-19 cases in the West Midlands

 

WMCA’s response to COVID-19 WMCA has been focused on the following six areas of activity in response to COVID-19, working closely with our seven constituent councils, and focusing on the areas where the Combined Authority can add to what is being done by Government and other public bodies: ·         Strategic Co-ordination across the Public Sector: Working together across the public sector to ensure that the response to COVID-19 is joined up and effective as possible ·         Protecting the Regional Economy: Working with businesses and representative organisations to make sure that support is provided to businesses and workers to ensure the West Midlands economy can recover as swiftly as possible following the COVID-19 outbreak ·         Running the Transport Network: Reducing services because of the guidance limiting travel in the region, but running sufficient services on train, Metro and bus networks to allow key workers to get to their work in a safe manner ·         Supporting All Our Communities: Ensuring all communities of the West Midlands are looked after during the COVID-19 outbreak, including all faith and ethnic minority groups and other vulnerable groups such as the homeless, those with mental health issues or disabilities and older people ·         Communicating with the Public: Giving clear guidance to people in the West Midlands about what they are expected to do during the COVID-19 outbreak ·         Adapting the WMCA’s Own Operations: Ensuring our staff are safe and healthy, while continuing the activities of WMCA.

Strategic Co-ordination across the Public Sector Context: The response to COVID-19 will require the joined-up working between different public sector organisations to tackle the outbreak and the impact on public services and the regional economy. WMCA is well-positioned to work closely with public sector bodies given its existing collaborative working relationships, particularly with councils and with those agencies involved in transport, housing, skills, employment, policing and health. The purpose of this activity is: ·         Work closely with other public sector organisations ·         Support regional resilience planning and resourcing The structures leading this work in the West Midlands are: ·         Regional Strategic Co-ordinating Group: (Senior leaders from West Midlands Police, Councils, NHS, PHE, WMCA) reporting to COBR in London ·         Regular Mayor and Council Leaders Conference Calls (Mayor, Council Leaders, Respective Chief Executives, briefed by other agency leaders e.g. Chief Constable of West Midlands Police) ·         Calls between the Mayor and leaders from the NHS, Public Health England, Police and other public bodies.

 

Protecting the Regional Economy Context: The public health measures, which have been implemented to slow the spread of COVID-19, are having a huge impact on the West Midlands economy. Government has put in place unprecedented support measures to help businesses and workers through this time. The WMCA is working with representative organisations to make sure that this support is getting through to businesses and workers, and is working on plans to accelerate the economic recovery after the COVID-19 outbreak. The purpose of this activity is: ·         Monitor the latest economic situation for businesses in the West Midlands ·         Ensure Government support is reaching West Midlands businesses and workers ·         Lobbying Government to secure further support for West Midlands businesses and workers ·         Prepare for the economic recovery following the COVID-19 outbreak ·         Connecting West Midlands businesses with the frontline public sector organisations e.g. the NHS, who may need support. The structures leading this work in the West Midlands are: ·         Regular Economic Contingency Group meetings (WMCA, Councils, TUC, LEPs, Chambers of Commerce, West Midlands Growth Company, Bank of England, BEIS) Latest updates: ·         Set up West Midlands COVID-19 Business Support website, which sets out the support available to businesses and key contacts in the West Midlands [WMCA, 25 March 2020] ·         Lobbied for further support for self-employed workers, in the run up to the Chancellor’s announcement of further measures [WMCA, 24 March 2020; GOV.UK, 26 March 2020] ·         Promoted Government request for engineering support for ventilator manufacturing to West Midlands firms [GOV.UK, 16 March 2020], with Meggitt, the aerospace company based in Coventry, forming part of the VentilatorChallengeUK consortium [Meggitt, 30 March 2020] ·         Organising a series of sector-based business roundtables to understand the impact of COVID-19 on different sectors and how well current support plans are working ·         Working with banks (Lloyds, NatWest, HSBC UK and Barclays) in the region to ensure that businesses have sufficient liquidity.

Running the Transport Network Context: Due to the Government’s guidance limiting people’s movement, Transport for West Midlands has been working with operators to reduce the number of services to the appropriate level to be sufficient for key workers. The purpose of this activity is: ·         Run a limited service to allow key workers to access work and residents to be able to access essential shopping and healthcare ·         Protect the health and safety of all those working on the transport network ·         Ensure that operators are able to able to reinstate full transport services when the lockdown is finished. The structures leading this work in the West Midlands are: ·         TfWM ·         Bus Alliance (bus operators across the West Midlands) ·         West Midlands Rail Executive (councils and rail operators in the West Midlands) Latest updates: ·         Train, Metro and rail networks are operating reduced services because of the updated Government COVID-19 guidance [West Midlands Network, 30 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Public are urged not to travel in the West Midlands unless absolutely necessary  [TfWM, 23 March 2020] ·         Train franchise agreements are suspended and emergency measures are implemented where train companies operate services for a management fee [GOV.UK, 23 March 2020] ·         Transport construction projects controlled by TfWM, including Midland Metro Alliance works are temporarily paused [MMA, 23 March 2020] ·         Peak time travel restrictions are lifted for older passengers to be able to access dedicated supermarket opening hours [TfWM, 18 March 2020] ·         Cleaning services are strengthened on bus, train and metro services across the West Midlands. [TfWM, 18 March 2020]

 

Supporting All Our Communities Context: During this challenging time for the region, all communities need to come together to support people, particularly those who are vulnerable. WMCA and councils are working together to ensure that community efforts can contribute to the overall response to the COVID-19 outbreak effectively. The purpose of this activity is: ·         Work with faith and community organisations to co-ordinate support for those who need it ·         Support vulnerable communities in the West Midlands like those with mental health issues, disabilities or the homeless ·         The structures leading this work in the West Midlands are: ·         Faith leaders who have previously been engaged by WMCA, for example at the Mayor and Faith Conference ·         WMCA and Mayor’s Office working closely with local authorities Latest updates: ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020] ·         Making a listing of online learning courses available for people who are furloughed or working from home in the West Midlands [WMCA, 27 March 2020] ·         Hosted a webinar meeting of faith leaders to discuss community support offered by faith groups, encourage congregations to worship safely from home, and tackling hate crime ·         Launched a new call for donations to the Change Into Action alternative giving scheme to help the homeless in the West Midlands [WMCA, 25 March 2020]

Communicating with the Public Context: During the COVID-19 outbreak, it is critical that the public understand the medical guidance and act accordingly to tackle the virus. Due to restrictions on contact, public services will also have to change, and these changes need communicating to the public. Furthermore, this will be a worrying time for residents, and there is a need to reassure and comfort people, and to celebrate positive stories of people supporting one another through the crisis. The purpose of this activity is: ·         Ensure people in the West Midlands understand the Government’s guidance ·         Provide clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explain what is being done in the West Midlands and reassure the public that there is a committed regional response to the crisis ·         Make the case for further Government support. The structures leading this work in the West Midlands are: ·         Regular Regional Press Briefing Sessions: These briefing sessions for the press are hosted by representatives from a range of public sector organisations in the region, including the Mayor, Public Health England, the NHS, West Midlands Police, the West Midlands Police and Crime Commissioner, Birmingham City Council, and the Local Resilience Forum ·         West Midlands Regional Communications Directors’ Calls: These calls allow Communications Directors from councils, WMCA and other public bodies to co-ordinate communications activities across the West Midlands. Latest updates: ·         Amplifying the Government’s official guidance on COVID-19 to people in the West Midlands through WMCA’s communications channels ·         Providing clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explaining what is being done in the West Midlands and making the case for further Government support through the Mayor’s media appearances.

 

Adapting WMCA’s Own Operations Context: WMCA as an organisation has responsibilities for supporting economic growth in the West Midlands, including transport, housing, skills, and making sure everyone in the West Midlands benefits from that economic growth through work on areas like mental health and homelessness. During the COVID-19 outbreak, WMCA will adapt to support the immediate needs of the West Midlands, working closely with public sector partners, and will also ensure that essential WMCA activities continue. The purpose of this activity is: ·         Keep our staff and those of our suppliers safe and healthy during the COVID-19 outbreak ·         Reprioritise effort towards meeting the immediate needs for tackling the COVID-19 outbreak ·         Ensure essential WMCA operations continue. The structures leading this work in the West Midlands are: ·         WMCA Senior Leadership Team, led by Deborah Cadman, Chief Executive, WMCA ·         TfWM Leadership Team, led by Laura Shoaf, Managing Director, TfWM Latest updates: ·         Staff members have been instructed to work from home if they can, and only essential staff can work at the WMCA office at 16 Summer Lane in Birmingham ·         Supporting WMCA suppliers by shortening payment terms from ’30 days’ to ‘zero days’ and bolstering the team to ensure fast payments [WMCA] ·         Providing financial assurances to colleges and adult education providers in the West Midlands about future payments from WMCA. [WMCA, 24 March 2020]

 

 

 

Heading: Coronavirus (CORVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
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Heading: Coronavirus (CORVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice. Please continue to report any block maintenance issues via our online reporting system.

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected]. Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

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Heading: Coronavirus (CORVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding CORVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of CORVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with CORVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

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Heading: Annual and Regular Service Checks on Hot Water Cylinders and Boilers
Date: 04/12/19
Details: We ask that all owners ensure their hot water cylinders & boilers are inspected on an annual basis with a copy of the Certificate provided to us. 

Please note that owners may be held accountable for the full cost of repairs to communal areas and neighbouring properties if the cause was found to be faulty equipment that had not been regularly checked and maintained.

We also recommend that your apartment is checked on a monthly basis for areas where leaks can appear especially during these colder months:-

• Plumbing below sinks, dishwashers, washing machines and toilets
• Beneath kitchen units by removing the kick panels
• Seals around kitchen splashbacks and taps
• Checking the airing cupboard to view hot water cylinders / boilers and other connections
• Seals around the joints between tiles and baths or showers

When a leak does occur, it will often be the result of a very simple issue that could have been detected at an earlier opportunity. 

To reduce the chance of leaks and therefore minimising costs to yourselves and impacting on your neighbours, please do carry out regular checks on your apartments.  Please forward Annual Certificates to [email protected] to confirm that hot water cylinders and boilers are being serviced and maintained.

Thanking you for your co-operation.

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Heading: Gardens
Date: 10/09/19
Details: Contractors have attended to stain the bench and replace the bin in the gardens.

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Heading: Communal Doors
Date: 09/09/19
Details: Contractors have been booked to attend to the front door which is reported as being hard to pull open.  The contractors are also booked to attend to the trade button to change the time settings for Saturday for the postman as we understand he is experiencing difficulties with access on a Saturday.

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Heading: Car Parking – Ticket Company in Operation
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents.  Further to letters sent out and notices displayed, UK Parking Control (UKPC) are in operation.  Tickets will be issued for vehicles that are incorrectly parked.  Please forward photographic evidence of any vehicles incorrectly parked direct to [email protected] in order that we may notify UKPC – thank you.

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Heading: Car Parking – Visitor Parking Spaces
Date: 12/08/19
Details: We would remind everyone that the visitor car parking spaces are not to be used to park additional cars in your ownership and that any car observed to be using any of the visitor car parking spaces for a continuous period of more than 24 hours will be liable to be fined by UKPC for illegal parking.

With that in mind, we would ask the owner of the car with the registration number S402 SMS to remove this car from the visitor parking spaces immediately in order to avoid being fined.

Thank you for your co-operation in this matter.

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Heading: Disposal of Rubbish
Date: 08/08/19
Details: A reminder to all residents that rubbish is to be placed only in the bins provided.  If you do have any bulky items that you will need to organise direct with the Council for collection.  The bin men will not collect items outside of the bins under any circumstances. 

We note that unfortunately someone has just dumped an office chair, mirror and bed frame end in the bin store.  We have arranged for a contractor to remove, however, if we become aware of the resident who has dumped this rubbish then a breach of lease charge will be incurred by them.

Please do not leave rubbish outside of the bins or leave bulky items in the bin store under any circumstances – thank you.

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Heading: Issue with Front Door
Date: 04/07/19
Details: We understand that there is an issue with the front door in that it is not shutting very well unless forced.  We can confirm that we have instructed contractors to attend.

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Heading: Aerial Issues
Date: 15/03/19
Details: We have received reports that some residents are experiencing issues with their aerial connections which is resulting in poor TV signals including Freeview.  We can confirm that the aerial contractors, Chapmans, have been instructed to attend. We have asked them to attend asap. 

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Heading: Car Parking
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents but is a breach of the lease. If we identify who is parking incorrectly then the leaseholder of the apartment will be contacted and charged a breach of lease.

Thank you for your co-operation in this matter. 

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Heading: Site update
Date: 26/10/18
Details: The respective contractors have been chased up to attend to the rotten door frame to one of the main doors and weeding to the middle border. We have asked them to attend asap. 

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Heading: Update following site visit today
Date: 12/09/18
Details: Following this morning’s site visit, we have identified areas which require attention:-
* Grounds maintenance – we have asked contractors to provide a quote for adding more bark and shrubs to the bare areas.
* Bin Store – quotation requested to cut back the tree which is overhanging the bin store and clearing of the guttering to the bin store.
* Bin Store – contractors have been booked out to clear all the rubbish in the bin store.
* Door frame – contractors have been booked out to repair the door frame.
* Bin Store – we have booked out contractors to repair the downpipes. 

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Heading: Car Parking
Date: 31/07/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. We have had reports again of residents parking in other resident’s spaces. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. 

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Heading: Cleaning & Gardening
Date: 22/06/18
Details: The cleaning works have now been undertaken to clear up the mess following the flooding. The gardening has also been attended to with the small hedges and bushes being cut back. We have received a quotation for works to cut back the larger trees which has been authorised and contractors asked to attend as soon as possible (the large trees surrounding the car park area). 

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Heading: Impact from flooding
Date: 29/05/18
Details: With the severe flooding over the weekend, the drains have popped leaving a lot of mess. Cleaning contractors have been booked out to attend urgently to clear up. One resident has already kindly cleaned up as much as possible. 

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Heading: Cigarettes
Date: 30/04/18
Details: Please do not throw cigarette butts in the car park or onto the communal grounds. Please dispose of cigarettes only once fully extinguished in a bin. Please do not throw cigarette butts out of windows littering the gardens. Thank you. 

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Heading: Disposal of Rubbish
Date: 30/04/18
Details: A reminder that waste and rubbish are to be disposed off correctly in bins. For larger or bulky items, arrangements must be made by the person disposing of the items to either dispose of via the local waste site or organise for the Council Refuse Dept to collect. Please do not leave rubbish in the car park or communal grounds. Thanking you for your co-operation. 

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Heading: Car Parking
Date: 05/02/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. Many thanks for your co-operation. 

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Heading: Scaffolding
Date: 04/04/2022
Details: Contractors will be starting repairs on the lead roof cap replacement.  As such, they will be erecting scaffolding later this week or from Monday 11th April 2022.

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Heading: AM Power – Supplier At Risk
Date: 19/10/2021
Details: In light of recent news about energy providers, please find an announcement received from Ginger Energy in relation to AM Power – AM Power – Supplier At Risk

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Heading: Internal Redecoration
Date: 11/10/2021
Details: The contractors, BDLT Building Services, will commence the internal redecoration works today.  They advise they will be looking to start in Blocks 3 – 12 first then moving on to Blocks 14 – 18.  They anticipate they will be on site for around 2 weeks per block.

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Heading: Internal Lighting
Date: 28/04/2021
Details: Contractors have been instructed following reports that the internal lights on the hallways and stairs are permanently switched on all the time for Apartment numbers 3-11.

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Heading: Maintenance Works
Date: 03/02/2021
Details: Contractors have been instructed to carry out the following works:-

1. The closer to the front door at 3/11 is slamming and needs adjusting or, if necessary, replaced.
2. In the main bin store is the old garden bin which needs removing and disposing of.

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Heading: Maintenance Works
Date: 24/11/2020
Details: Contractors, M & B G, have noted works required following a recent audit.  We can confirm that we have authorised for them to go ahead with the works as follows:-

1. Bulk removal
2. Fix broken cover for the stop tap
3. Paint the front door
4. Replace loose slab on side of the property
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Heading: UK Parking Control
Date: 12/11/2020
Details: Please note that residents who were parked up correctly in their parking spaces on 10th November 2020 should not have been ticketed.  This was an error by UK Parking Control.  UK Parking Control have relayed their apologies for this.  They have also advised that the matter has been raised with their Warden Area Managers and reassured us that the error will not happen again.

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Heading: UK Parking Control
Date: 10/11/2020
Details: We understand that an operative from UK Parking Control (UKPC) has been on site issuing parking tickets.  We can confirm that neither Compass Block Management or the Management Company have instructed the operative to attend and do this.  We understand that the operative mentioned he had been asked to ticket vehicles that were not registered with themselves.  Please note that the agreement with UKPC is that vehicles will be fined if photographic evidence is sent to UKPC of vehicles being mis-parked.  We have been in touch with UKPC about the situation and asked for confirmation that this error will not be repeated.  UKPC have confirmed that any tickets incorrectly issued to those vehicles parked in their parking spaces, will be cancelled.

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Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

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Heading: West Midlands COVID-19 Update
Date: 03/07/2020
Details: Please see West Midlands update we have received Covid 19 – update 03.07.2020

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Heading: West Midlands COVID-19 Update
Date: 19/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 19.06.2020

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Heading: West Midlands COVID-19 Update
Date: 15/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 12.06.2020

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Heading: West Midlands COVID-19 Update
Date: 05/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 05.06.2020

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Heading: West Midlands COVID-19 Update
Date: 29/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 29.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 28/05/2020
Details: Please see West Midlands update we have received Covid 19 – West Midlands Police update 28.05.2020

Heading: West Midlands COVID-19 Update
Date: 15/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 15.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 15/05/2020
Details: Please see West Midlands Police update we have received Covid 19 – police update 15.05.2020

Heading: West Midlands COVID-19 Update
Date: 07/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 07.05.2020

Heading: West Midlands COVID-19 Update
Date: 05/05/2020
Details: Please see West Midlands update we have received Covid update – 01.05.2020

Heading: West Midlands COVID-19 Update
Date: 27/04/2020
Details: Please see West Midlands update we have received Covid update – 24.04.2020

Heading: West Midlands COVID-19 Update
Date: 20/04/2020
Details: Please see West Midlands update we have received Covid update

Heading: Residents ignoring Government Rules 
Date: 16/04/2020
Details: The rules laid down by the Government for Covid 19 are very clear and apply to ALL OF US.  It appears that some residents at Lynton Gardens do not feel that these rules apply to them by sunbathing on the grounds or collecting friends and family to stay over for the weekend!  If you do witness anyone not adhering to Government Rules, please report immediately to the police thank you.

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Heading: COVID-19 – Lynton Gardens  
Date: 13/04/2020
Details: Residents must stay at home to protect the NHS and save lives.  The police will have the powers to enforce the following restrictions:-

         Dispersing gatherings of more than two people in public, excluding people you live with

·        Issuing fines to anyone who does not comply with these rules

This does not mean that residents can have friends or family over to visit or even stay over.  There are major concerns that some residents at Lynton Garden are not adhering to the rules as set out by the Government.  We ask that residents report immediately to the police if they believe neighbours are not adhering to the rules. The reports must be sent to the police by those that have witnessed direct.

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Heading: West Midlands COVID-19 Update
Date: 01/04/2020
Details: Please see West Midlands update we have received:-

West Midlands COVID-19 Update Latest updates as at: Monday 30 March 2020, 20:00 Purpose of this briefing This is a regularly updated briefing which aims to give regional stakeholders: ·         An overview of the spread of COVID-19 in the urban West Midlands (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton) ·         A single view of the actions of the West Midlands Combined Authority (WMCA), Transport for West Midlands (TfWM) and the Mayor of the West Midlands in response to COVID-19 ·         A guide on where to find detailed regional information to support the existing national Government guidance

Latest Headlines ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands the biggest regional hotspot for COVID-19 after London. ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies [BBC News, 27 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020]

 

Key messages to the public Stay at home You must stay at home, only leaving for the following very limited purposes:  ·         Shopping for basic necessities, as infrequently as possible ·         One form of exercise a day – for example, a run, walk or cycle – alone or with members of your immediate household ·         Any medical need, to provide care or to help a vulnerable person ·         Travelling to and from work, but only where this absolutely cannot be done from home. Protect the NHS You must stay at home to protect the NHS:  ·         The NHS only has a limited number of doctors, nurses and specialist equipment ·         We are working around the clock to increase NHS capacity ·         The more people who get sick, the harder it is for the NHS to cope ·         We must slow the spread of the disease so that fewer people are sick at any one time. Save lives You must stay at home to protect the NHS and save lives. The police will have the powers to enforce the following restrictions:   ·         Dispersing gatherings of more than two people in public, excluding people you live with ·         Issuing fines to anyone who does not comply with these rules ·         Closing shops that are not essential, as well as playgrounds and places of worship.

Message from Andy Street, Mayor of the West Midlands “We’re in the midst of an immensely challenging time for everyone in the West Midlands, and we’re all rightly worried about our family members, friends and neighbours. The West Midlands response has been phenomenal. There are plenty of tough weeks ahead, but I know we are well placed to get through this. Thank you to everyone for showing such resolve and responsibility. Please follow the Government advice, stay at home, protect our NHS, and save lives.”

 

Further information ·         View details of WMCA COVID-19 support and guidance ·         Latest WMCA Communications updates ·         Full guidance on staying at home ·         Find the most up to date medical advice

Latest COVID-19 Public Health England and NHS update ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands to biggest regional hotspot for COVID-19 after London ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies. [BBC News, 27 March 2020] Confirmed Cases Local Authority                                       Sat 28/3               Sun 29/3         Mon 30/3 Birmingham                                            428                       513                 578 Coventry                                                 54                         79                   101 Dudley                                                    83                         122                 136 Sandwell                                                116                        138                 144 Solihull                                                   54                          74                   87 Walsall                                                   108                       125                 151 Wolverhampton                                      116                       153                 175 Totals                                                      959                      1,204               1,372 Correct as at 17:00, 30 March 2020

 

Further information ·         Latest PHE / NHS data on COVID-19 cases in the West Midlands

 

WMCA’s response to COVID-19 WMCA has been focused on the following six areas of activity in response to COVID-19, working closely with our seven constituent councils, and focusing on the areas where the Combined Authority can add to what is being done by Government and other public bodies: ·         Strategic Co-ordination across the Public Sector: Working together across the public sector to ensure that the response to COVID-19 is joined up and effective as possible ·         Protecting the Regional Economy: Working with businesses and representative organisations to make sure that support is provided to businesses and workers to ensure the West Midlands economy can recover as swiftly as possible following the COVID-19 outbreak ·         Running the Transport Network: Reducing services because of the guidance limiting travel in the region, but running sufficient services on train, Metro and bus networks to allow key workers to get to their work in a safe manner ·         Supporting All Our Communities: Ensuring all communities of the West Midlands are looked after during the COVID-19 outbreak, including all faith and ethnic minority groups and other vulnerable groups such as the homeless, those with mental health issues or disabilities and older people ·         Communicating with the Public: Giving clear guidance to people in the West Midlands about what they are expected to do during the COVID-19 outbreak ·         Adapting the WMCA’s Own Operations: Ensuring our staff are safe and healthy, while continuing the activities of WMCA.

Strategic Co-ordination across the Public Sector Context: The response to COVID-19 will require the joined-up working between different public sector organisations to tackle the outbreak and the impact on public services and the regional economy. WMCA is well-positioned to work closely with public sector bodies given its existing collaborative working relationships, particularly with councils and with those agencies involved in transport, housing, skills, employment, policing and health. The purpose of this activity is: ·         Work closely with other public sector organisations ·         Support regional resilience planning and resourcing The structures leading this work in the West Midlands are: ·         Regional Strategic Co-ordinating Group: (Senior leaders from West Midlands Police, Councils, NHS, PHE, WMCA) reporting to COBR in London ·         Regular Mayor and Council Leaders Conference Calls (Mayor, Council Leaders, Respective Chief Executives, briefed by other agency leaders e.g. Chief Constable of West Midlands Police) ·         Calls between the Mayor and leaders from the NHS, Public Health England, Police and other public bodies.

 

Protecting the Regional Economy Context: The public health measures, which have been implemented to slow the spread of COVID-19, are having a huge impact on the West Midlands economy. Government has put in place unprecedented support measures to help businesses and workers through this time. The WMCA is working with representative organisations to make sure that this support is getting through to businesses and workers, and is working on plans to accelerate the economic recovery after the COVID-19 outbreak. The purpose of this activity is: ·         Monitor the latest economic situation for businesses in the West Midlands ·         Ensure Government support is reaching West Midlands businesses and workers ·         Lobbying Government to secure further support for West Midlands businesses and workers ·         Prepare for the economic recovery following the COVID-19 outbreak ·         Connecting West Midlands businesses with the frontline public sector organisations e.g. the NHS, who may need support. The structures leading this work in the West Midlands are: ·         Regular Economic Contingency Group meetings (WMCA, Councils, TUC, LEPs, Chambers of Commerce, West Midlands Growth Company, Bank of England, BEIS) Latest updates: ·         Set up West Midlands COVID-19 Business Support website, which sets out the support available to businesses and key contacts in the West Midlands [WMCA, 25 March 2020] ·         Lobbied for further support for self-employed workers, in the run up to the Chancellor’s announcement of further measures [WMCA, 24 March 2020; GOV.UK, 26 March 2020] ·         Promoted Government request for engineering support for ventilator manufacturing to West Midlands firms [GOV.UK, 16 March 2020], with Meggitt, the aerospace company based in Coventry, forming part of the VentilatorChallengeUK consortium [Meggitt, 30 March 2020] ·         Organising a series of sector-based business roundtables to understand the impact of COVID-19 on different sectors and how well current support plans are working ·         Working with banks (Lloyds, NatWest, HSBC UK and Barclays) in the region to ensure that businesses have sufficient liquidity.

Running the Transport Network Context: Due to the Government’s guidance limiting people’s movement, Transport for West Midlands has been working with operators to reduce the number of services to the appropriate level to be sufficient for key workers. The purpose of this activity is: ·         Run a limited service to allow key workers to access work and residents to be able to access essential shopping and healthcare ·         Protect the health and safety of all those working on the transport network ·         Ensure that operators are able to able to reinstate full transport services when the lockdown is finished. The structures leading this work in the West Midlands are: ·         TfWM ·         Bus Alliance (bus operators across the West Midlands) ·         West Midlands Rail Executive (councils and rail operators in the West Midlands) Latest updates: ·         Train, Metro and rail networks are operating reduced services because of the updated Government COVID-19 guidance [West Midlands Network, 30 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Public are urged not to travel in the West Midlands unless absolutely necessary  [TfWM, 23 March 2020] ·         Train franchise agreements are suspended and emergency measures are implemented where train companies operate services for a management fee [GOV.UK, 23 March 2020] ·         Transport construction projects controlled by TfWM, including Midland Metro Alliance works are temporarily paused [MMA, 23 March 2020] ·         Peak time travel restrictions are lifted for older passengers to be able to access dedicated supermarket opening hours [TfWM, 18 March 2020] ·         Cleaning services are strengthened on bus, train and metro services across the West Midlands. [TfWM, 18 March 2020]

 

Supporting All Our Communities Context: During this challenging time for the region, all communities need to come together to support people, particularly those who are vulnerable. WMCA and councils are working together to ensure that community efforts can contribute to the overall response to the COVID-19 outbreak effectively. The purpose of this activity is: ·         Work with faith and community organisations to co-ordinate support for those who need it ·         Support vulnerable communities in the West Midlands like those with mental health issues, disabilities or the homeless ·         The structures leading this work in the West Midlands are: ·         Faith leaders who have previously been engaged by WMCA, for example at the Mayor and Faith Conference ·         WMCA and Mayor’s Office working closely with local authorities Latest updates: ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020] ·         Making a listing of online learning courses available for people who are furloughed or working from home in the West Midlands [WMCA, 27 March 2020] ·         Hosted a webinar meeting of faith leaders to discuss community support offered by faith groups, encourage congregations to worship safely from home, and tackling hate crime ·         Launched a new call for donations to the Change Into Action alternative giving scheme to help the homeless in the West Midlands [WMCA, 25 March 2020]

Communicating with the Public Context: During the COVID-19 outbreak, it is critical that the public understand the medical guidance and act accordingly to tackle the virus. Due to restrictions on contact, public services will also have to change, and these changes need communicating to the public. Furthermore, this will be a worrying time for residents, and there is a need to reassure and comfort people, and to celebrate positive stories of people supporting one another through the crisis. The purpose of this activity is: ·         Ensure people in the West Midlands understand the Government’s guidance ·         Provide clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explain what is being done in the West Midlands and reassure the public that there is a committed regional response to the crisis ·         Make the case for further Government support. The structures leading this work in the West Midlands are: ·         Regular Regional Press Briefing Sessions: These briefing sessions for the press are hosted by representatives from a range of public sector organisations in the region, including the Mayor, Public Health England, the NHS, West Midlands Police, the West Midlands Police and Crime Commissioner, Birmingham City Council, and the Local Resilience Forum ·         West Midlands Regional Communications Directors’ Calls: These calls allow Communications Directors from councils, WMCA and other public bodies to co-ordinate communications activities across the West Midlands. Latest updates: ·         Amplifying the Government’s official guidance on COVID-19 to people in the West Midlands through WMCA’s communications channels ·         Providing clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explaining what is being done in the West Midlands and making the case for further Government support through the Mayor’s media appearances.

 

Adapting WMCA’s Own Operations Context: WMCA as an organisation has responsibilities for supporting economic growth in the West Midlands, including transport, housing, skills, and making sure everyone in the West Midlands benefits from that economic growth through work on areas like mental health and homelessness. During the COVID-19 outbreak, WMCA will adapt to support the immediate needs of the West Midlands, working closely with public sector partners, and will also ensure that essential WMCA activities continue. The purpose of this activity is: ·         Keep our staff and those of our suppliers safe and healthy during the COVID-19 outbreak ·         Reprioritise effort towards meeting the immediate needs for tackling the COVID-19 outbreak ·         Ensure essential WMCA operations continue. The structures leading this work in the West Midlands are: ·         WMCA Senior Leadership Team, led by Deborah Cadman, Chief Executive, WMCA ·         TfWM Leadership Team, led by Laura Shoaf, Managing Director, TfWM Latest updates: ·         Staff members have been instructed to work from home if they can, and only essential staff can work at the WMCA office at 16 Summer Lane in Birmingham ·         Supporting WMCA suppliers by shortening payment terms from ’30 days’ to ‘zero days’ and bolstering the team to ensure fast payments [WMCA] ·         Providing financial assurances to colleges and adult education providers in the West Midlands about future payments from WMCA. [WMCA, 24 March 2020]

 

 

 

Heading: Coronavirus (CORVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
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Heading: Coronavirus (CORVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice. Please continue to report any block maintenance issues via our online reporting system.

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected]. Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

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Heading: Coronavirus (CORVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding CORVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of CORVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with CORVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

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Heading: Annual and Regular Service Checks on Hot Water Cylinders and Boilers
Date: 04/12/19
Details: We ask that all owners ensure their hot water cylinders & boilers are inspected on an annual basis with a copy of the Certificate provided to us. 

Please note that owners may be held accountable for the full cost of repairs to communal areas and neighbouring properties if the cause was found to be faulty equipment that had not been regularly checked and maintained.

We also recommend that your apartment is checked on a monthly basis for areas where leaks can appear especially during these colder months:-

• Plumbing below sinks, dishwashers, washing machines and toilets
• Beneath kitchen units by removing the kick panels
• Seals around kitchen splashbacks and taps
• Checking the airing cupboard to view hot water cylinders / boilers and other connections
• Seals around the joints between tiles and baths or showers

When a leak does occur, it will often be the result of a very simple issue that could have been detected at an earlier opportunity. 

To reduce the chance of leaks and therefore minimising costs to yourselves and impacting on your neighbours, please do carry out regular checks on your apartments.  Please forward Annual Certificates to [email protected] to confirm that hot water cylinders and boilers are being serviced and maintained.

Thanking you for your co-operation.

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Heading: Gardens
Date: 10/09/19
Details: Contractors have attended to stain the bench and replace the bin in the gardens.

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Heading: Communal Doors
Date: 09/09/19
Details: Contractors have been booked to attend to the front door which is reported as being hard to pull open.  The contractors are also booked to attend to the trade button to change the time settings for Saturday for the postman as we understand he is experiencing difficulties with access on a Saturday.

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Heading: Car Parking – Ticket Company in Operation
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents.  Further to letters sent out and notices displayed, UK Parking Control (UKPC) are in operation.  Tickets will be issued for vehicles that are incorrectly parked.  Please forward photographic evidence of any vehicles incorrectly parked direct to [email protected] in order that we may notify UKPC – thank you.

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Heading: Car Parking – Visitor Parking Spaces
Date: 12/08/19
Details: We would remind everyone that the visitor car parking spaces are not to be used to park additional cars in your ownership and that any car observed to be using any of the visitor car parking spaces for a continuous period of more than 24 hours will be liable to be fined by UKPC for illegal parking.

With that in mind, we would ask the owner of the car with the registration number S402 SMS to remove this car from the visitor parking spaces immediately in order to avoid being fined.

Thank you for your co-operation in this matter.

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Heading: Disposal of Rubbish
Date: 08/08/19
Details: A reminder to all residents that rubbish is to be placed only in the bins provided.  If you do have any bulky items that you will need to organise direct with the Council for collection.  The bin men will not collect items outside of the bins under any circumstances. 

We note that unfortunately someone has just dumped an office chair, mirror and bed frame end in the bin store.  We have arranged for a contractor to remove, however, if we become aware of the resident who has dumped this rubbish then a breach of lease charge will be incurred by them.

Please do not leave rubbish outside of the bins or leave bulky items in the bin store under any circumstances – thank you.

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Heading: Issue with Front Door
Date: 04/07/19
Details: We understand that there is an issue with the front door in that it is not shutting very well unless forced.  We can confirm that we have instructed contractors to attend.

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Heading: Aerial Issues
Date: 15/03/19
Details: We have received reports that some residents are experiencing issues with their aerial connections which is resulting in poor TV signals including Freeview.  We can confirm that the aerial contractors, Chapmans, have been instructed to attend. We have asked them to attend asap. 

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Heading: Car Parking
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents but is a breach of the lease. If we identify who is parking incorrectly then the leaseholder of the apartment will be contacted and charged a breach of lease.

Thank you for your co-operation in this matter. 

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Heading: Site update
Date: 26/10/18
Details: The respective contractors have been chased up to attend to the rotten door frame to one of the main doors and weeding to the middle border. We have asked them to attend asap. 

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Heading: Update following site visit today
Date: 12/09/18
Details: Following this morning’s site visit, we have identified areas which require attention:-
* Grounds maintenance – we have asked contractors to provide a quote for adding more bark and shrubs to the bare areas.
* Bin Store – quotation requested to cut back the tree which is overhanging the bin store and clearing of the guttering to the bin store.
* Bin Store – contractors have been booked out to clear all the rubbish in the bin store.
* Door frame – contractors have been booked out to repair the door frame.
* Bin Store – we have booked out contractors to repair the downpipes. 

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Heading: Car Parking
Date: 31/07/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. We have had reports again of residents parking in other resident’s spaces. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. 

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Heading: Cleaning & Gardening
Date: 22/06/18
Details: The cleaning works have now been undertaken to clear up the mess following the flooding. The gardening has also been attended to with the small hedges and bushes being cut back. We have received a quotation for works to cut back the larger trees which has been authorised and contractors asked to attend as soon as possible (the large trees surrounding the car park area). 

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Heading: Impact from flooding
Date: 29/05/18
Details: With the severe flooding over the weekend, the drains have popped leaving a lot of mess. Cleaning contractors have been booked out to attend urgently to clear up. One resident has already kindly cleaned up as much as possible. 

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Heading: Cigarettes
Date: 30/04/18
Details: Please do not throw cigarette butts in the car park or onto the communal grounds. Please dispose of cigarettes only once fully extinguished in a bin. Please do not throw cigarette butts out of windows littering the gardens. Thank you. 

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Heading: Disposal of Rubbish
Date: 30/04/18
Details: A reminder that waste and rubbish are to be disposed off correctly in bins. For larger or bulky items, arrangements must be made by the person disposing of the items to either dispose of via the local waste site or organise for the Council Refuse Dept to collect. Please do not leave rubbish in the car park or communal grounds. Thanking you for your co-operation. 

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Heading: Car Parking
Date: 05/02/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. Many thanks for your co-operation. 

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Heading: Scaffolding
Date: 04/04/2022
Details: Contractors will be starting repairs on the lead roof cap replacement.  As such, they will be erecting scaffolding later this week or from Monday 11th April 2022.

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Heading: AM Power – Supplier At Risk
Date: 19/10/2021
Details: In light of recent news about energy providers, please find an announcement received from Ginger Energy in relation to AM Power – AM Power – Supplier At Risk

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Heading: Internal Redecoration
Date: 11/10/2021
Details: The contractors, BDLT Building Services, will commence the internal redecoration works today.  They advise they will be looking to start in Blocks 3 – 12 first then moving on to Blocks 14 – 18.  They anticipate they will be on site for around 2 weeks per block.

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Heading: Internal Lighting
Date: 28/04/2021
Details: Contractors have been instructed following reports that the internal lights on the hallways and stairs are permanently switched on all the time for Apartment numbers 3-11.

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Heading: Maintenance Works
Date: 03/02/2021
Details: Contractors have been instructed to carry out the following works:-

1. The closer to the front door at 3/11 is slamming and needs adjusting or, if necessary, replaced.
2. In the main bin store is the old garden bin which needs removing and disposing of.

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Heading: Maintenance Works
Date: 24/11/2020
Details: Contractors, M & B G, have noted works required following a recent audit.  We can confirm that we have authorised for them to go ahead with the works as follows:-

1. Bulk removal
2. Fix broken cover for the stop tap
3. Paint the front door
4. Replace loose slab on side of the property
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Heading: UK Parking Control
Date: 12/11/2020
Details: Please note that residents who were parked up correctly in their parking spaces on 10th November 2020 should not have been ticketed.  This was an error by UK Parking Control.  UK Parking Control have relayed their apologies for this.  They have also advised that the matter has been raised with their Warden Area Managers and reassured us that the error will not happen again.

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Heading: UK Parking Control
Date: 10/11/2020
Details: We understand that an operative from UK Parking Control (UKPC) has been on site issuing parking tickets.  We can confirm that neither Compass Block Management or the Management Company have instructed the operative to attend and do this.  We understand that the operative mentioned he had been asked to ticket vehicles that were not registered with themselves.  Please note that the agreement with UKPC is that vehicles will be fined if photographic evidence is sent to UKPC of vehicles being mis-parked.  We have been in touch with UKPC about the situation and asked for confirmation that this error will not be repeated.  UKPC have confirmed that any tickets incorrectly issued to those vehicles parked in their parking spaces, will be cancelled.

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Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

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Heading: West Midlands COVID-19 Update
Date: 03/07/2020
Details: Please see West Midlands update we have received Covid 19 – update 03.07.2020

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Heading: West Midlands COVID-19 Update
Date: 19/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 19.06.2020

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Heading: West Midlands COVID-19 Update
Date: 15/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 12.06.2020

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Heading: West Midlands COVID-19 Update
Date: 05/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 05.06.2020

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Heading: West Midlands COVID-19 Update
Date: 29/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 29.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 28/05/2020
Details: Please see West Midlands update we have received Covid 19 – West Midlands Police update 28.05.2020

Heading: West Midlands COVID-19 Update
Date: 15/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 15.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 15/05/2020
Details: Please see West Midlands Police update we have received Covid 19 – police update 15.05.2020

Heading: West Midlands COVID-19 Update
Date: 07/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 07.05.2020

Heading: West Midlands COVID-19 Update
Date: 05/05/2020
Details: Please see West Midlands update we have received Covid update – 01.05.2020

Heading: West Midlands COVID-19 Update
Date: 27/04/2020
Details: Please see West Midlands update we have received Covid update – 24.04.2020

Heading: West Midlands COVID-19 Update
Date: 20/04/2020
Details: Please see West Midlands update we have received Covid update

Heading: Residents ignoring Government Rules 
Date: 16/04/2020
Details: The rules laid down by the Government for Covid 19 are very clear and apply to ALL OF US.  It appears that some residents at Lynton Gardens do not feel that these rules apply to them by sunbathing on the grounds or collecting friends and family to stay over for the weekend!  If you do witness anyone not adhering to Government Rules, please report immediately to the police thank you.

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Heading: COVID-19 – Lynton Gardens  
Date: 13/04/2020
Details: Residents must stay at home to protect the NHS and save lives.  The police will have the powers to enforce the following restrictions:-

         Dispersing gatherings of more than two people in public, excluding people you live with

·        Issuing fines to anyone who does not comply with these rules

This does not mean that residents can have friends or family over to visit or even stay over.  There are major concerns that some residents at Lynton Garden are not adhering to the rules as set out by the Government.  We ask that residents report immediately to the police if they believe neighbours are not adhering to the rules. The reports must be sent to the police by those that have witnessed direct.

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Heading: West Midlands COVID-19 Update
Date: 01/04/2020
Details: Please see West Midlands update we have received:-

West Midlands COVID-19 Update Latest updates as at: Monday 30 March 2020, 20:00 Purpose of this briefing This is a regularly updated briefing which aims to give regional stakeholders: ·         An overview of the spread of COVID-19 in the urban West Midlands (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton) ·         A single view of the actions of the West Midlands Combined Authority (WMCA), Transport for West Midlands (TfWM) and the Mayor of the West Midlands in response to COVID-19 ·         A guide on where to find detailed regional information to support the existing national Government guidance

Latest Headlines ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands the biggest regional hotspot for COVID-19 after London. ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies [BBC News, 27 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020]

 

Key messages to the public Stay at home You must stay at home, only leaving for the following very limited purposes:  ·         Shopping for basic necessities, as infrequently as possible ·         One form of exercise a day – for example, a run, walk or cycle – alone or with members of your immediate household ·         Any medical need, to provide care or to help a vulnerable person ·         Travelling to and from work, but only where this absolutely cannot be done from home. Protect the NHS You must stay at home to protect the NHS:  ·         The NHS only has a limited number of doctors, nurses and specialist equipment ·         We are working around the clock to increase NHS capacity ·         The more people who get sick, the harder it is for the NHS to cope ·         We must slow the spread of the disease so that fewer people are sick at any one time. Save lives You must stay at home to protect the NHS and save lives. The police will have the powers to enforce the following restrictions:   ·         Dispersing gatherings of more than two people in public, excluding people you live with ·         Issuing fines to anyone who does not comply with these rules ·         Closing shops that are not essential, as well as playgrounds and places of worship.

Message from Andy Street, Mayor of the West Midlands “We’re in the midst of an immensely challenging time for everyone in the West Midlands, and we’re all rightly worried about our family members, friends and neighbours. The West Midlands response has been phenomenal. There are plenty of tough weeks ahead, but I know we are well placed to get through this. Thank you to everyone for showing such resolve and responsibility. Please follow the Government advice, stay at home, protect our NHS, and save lives.”

 

Further information ·         View details of WMCA COVID-19 support and guidance ·         Latest WMCA Communications updates ·         Full guidance on staying at home ·         Find the most up to date medical advice

Latest COVID-19 Public Health England and NHS update ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands to biggest regional hotspot for COVID-19 after London ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies. [BBC News, 27 March 2020] Confirmed Cases Local Authority                                       Sat 28/3               Sun 29/3         Mon 30/3 Birmingham                                            428                       513                 578 Coventry                                                 54                         79                   101 Dudley                                                    83                         122                 136 Sandwell                                                116                        138                 144 Solihull                                                   54                          74                   87 Walsall                                                   108                       125                 151 Wolverhampton                                      116                       153                 175 Totals                                                      959                      1,204               1,372 Correct as at 17:00, 30 March 2020

 

Further information ·         Latest PHE / NHS data on COVID-19 cases in the West Midlands

 

WMCA’s response to COVID-19 WMCA has been focused on the following six areas of activity in response to COVID-19, working closely with our seven constituent councils, and focusing on the areas where the Combined Authority can add to what is being done by Government and other public bodies: ·         Strategic Co-ordination across the Public Sector: Working together across the public sector to ensure that the response to COVID-19 is joined up and effective as possible ·         Protecting the Regional Economy: Working with businesses and representative organisations to make sure that support is provided to businesses and workers to ensure the West Midlands economy can recover as swiftly as possible following the COVID-19 outbreak ·         Running the Transport Network: Reducing services because of the guidance limiting travel in the region, but running sufficient services on train, Metro and bus networks to allow key workers to get to their work in a safe manner ·         Supporting All Our Communities: Ensuring all communities of the West Midlands are looked after during the COVID-19 outbreak, including all faith and ethnic minority groups and other vulnerable groups such as the homeless, those with mental health issues or disabilities and older people ·         Communicating with the Public: Giving clear guidance to people in the West Midlands about what they are expected to do during the COVID-19 outbreak ·         Adapting the WMCA’s Own Operations: Ensuring our staff are safe and healthy, while continuing the activities of WMCA.

Strategic Co-ordination across the Public Sector Context: The response to COVID-19 will require the joined-up working between different public sector organisations to tackle the outbreak and the impact on public services and the regional economy. WMCA is well-positioned to work closely with public sector bodies given its existing collaborative working relationships, particularly with councils and with those agencies involved in transport, housing, skills, employment, policing and health. The purpose of this activity is: ·         Work closely with other public sector organisations ·         Support regional resilience planning and resourcing The structures leading this work in the West Midlands are: ·         Regional Strategic Co-ordinating Group: (Senior leaders from West Midlands Police, Councils, NHS, PHE, WMCA) reporting to COBR in London ·         Regular Mayor and Council Leaders Conference Calls (Mayor, Council Leaders, Respective Chief Executives, briefed by other agency leaders e.g. Chief Constable of West Midlands Police) ·         Calls between the Mayor and leaders from the NHS, Public Health England, Police and other public bodies.

 

Protecting the Regional Economy Context: The public health measures, which have been implemented to slow the spread of COVID-19, are having a huge impact on the West Midlands economy. Government has put in place unprecedented support measures to help businesses and workers through this time. The WMCA is working with representative organisations to make sure that this support is getting through to businesses and workers, and is working on plans to accelerate the economic recovery after the COVID-19 outbreak. The purpose of this activity is: ·         Monitor the latest economic situation for businesses in the West Midlands ·         Ensure Government support is reaching West Midlands businesses and workers ·         Lobbying Government to secure further support for West Midlands businesses and workers ·         Prepare for the economic recovery following the COVID-19 outbreak ·         Connecting West Midlands businesses with the frontline public sector organisations e.g. the NHS, who may need support. The structures leading this work in the West Midlands are: ·         Regular Economic Contingency Group meetings (WMCA, Councils, TUC, LEPs, Chambers of Commerce, West Midlands Growth Company, Bank of England, BEIS) Latest updates: ·         Set up West Midlands COVID-19 Business Support website, which sets out the support available to businesses and key contacts in the West Midlands [WMCA, 25 March 2020] ·         Lobbied for further support for self-employed workers, in the run up to the Chancellor’s announcement of further measures [WMCA, 24 March 2020; GOV.UK, 26 March 2020] ·         Promoted Government request for engineering support for ventilator manufacturing to West Midlands firms [GOV.UK, 16 March 2020], with Meggitt, the aerospace company based in Coventry, forming part of the VentilatorChallengeUK consortium [Meggitt, 30 March 2020] ·         Organising a series of sector-based business roundtables to understand the impact of COVID-19 on different sectors and how well current support plans are working ·         Working with banks (Lloyds, NatWest, HSBC UK and Barclays) in the region to ensure that businesses have sufficient liquidity.

Running the Transport Network Context: Due to the Government’s guidance limiting people’s movement, Transport for West Midlands has been working with operators to reduce the number of services to the appropriate level to be sufficient for key workers. The purpose of this activity is: ·         Run a limited service to allow key workers to access work and residents to be able to access essential shopping and healthcare ·         Protect the health and safety of all those working on the transport network ·         Ensure that operators are able to able to reinstate full transport services when the lockdown is finished. The structures leading this work in the West Midlands are: ·         TfWM ·         Bus Alliance (bus operators across the West Midlands) ·         West Midlands Rail Executive (councils and rail operators in the West Midlands) Latest updates: ·         Train, Metro and rail networks are operating reduced services because of the updated Government COVID-19 guidance [West Midlands Network, 30 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Public are urged not to travel in the West Midlands unless absolutely necessary  [TfWM, 23 March 2020] ·         Train franchise agreements are suspended and emergency measures are implemented where train companies operate services for a management fee [GOV.UK, 23 March 2020] ·         Transport construction projects controlled by TfWM, including Midland Metro Alliance works are temporarily paused [MMA, 23 March 2020] ·         Peak time travel restrictions are lifted for older passengers to be able to access dedicated supermarket opening hours [TfWM, 18 March 2020] ·         Cleaning services are strengthened on bus, train and metro services across the West Midlands. [TfWM, 18 March 2020]

 

Supporting All Our Communities Context: During this challenging time for the region, all communities need to come together to support people, particularly those who are vulnerable. WMCA and councils are working together to ensure that community efforts can contribute to the overall response to the COVID-19 outbreak effectively. The purpose of this activity is: ·         Work with faith and community organisations to co-ordinate support for those who need it ·         Support vulnerable communities in the West Midlands like those with mental health issues, disabilities or the homeless ·         The structures leading this work in the West Midlands are: ·         Faith leaders who have previously been engaged by WMCA, for example at the Mayor and Faith Conference ·         WMCA and Mayor’s Office working closely with local authorities Latest updates: ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020] ·         Making a listing of online learning courses available for people who are furloughed or working from home in the West Midlands [WMCA, 27 March 2020] ·         Hosted a webinar meeting of faith leaders to discuss community support offered by faith groups, encourage congregations to worship safely from home, and tackling hate crime ·         Launched a new call for donations to the Change Into Action alternative giving scheme to help the homeless in the West Midlands [WMCA, 25 March 2020]

Communicating with the Public Context: During the COVID-19 outbreak, it is critical that the public understand the medical guidance and act accordingly to tackle the virus. Due to restrictions on contact, public services will also have to change, and these changes need communicating to the public. Furthermore, this will be a worrying time for residents, and there is a need to reassure and comfort people, and to celebrate positive stories of people supporting one another through the crisis. The purpose of this activity is: ·         Ensure people in the West Midlands understand the Government’s guidance ·         Provide clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explain what is being done in the West Midlands and reassure the public that there is a committed regional response to the crisis ·         Make the case for further Government support. The structures leading this work in the West Midlands are: ·         Regular Regional Press Briefing Sessions: These briefing sessions for the press are hosted by representatives from a range of public sector organisations in the region, including the Mayor, Public Health England, the NHS, West Midlands Police, the West Midlands Police and Crime Commissioner, Birmingham City Council, and the Local Resilience Forum ·         West Midlands Regional Communications Directors’ Calls: These calls allow Communications Directors from councils, WMCA and other public bodies to co-ordinate communications activities across the West Midlands. Latest updates: ·         Amplifying the Government’s official guidance on COVID-19 to people in the West Midlands through WMCA’s communications channels ·         Providing clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explaining what is being done in the West Midlands and making the case for further Government support through the Mayor’s media appearances.

 

Adapting WMCA’s Own Operations Context: WMCA as an organisation has responsibilities for supporting economic growth in the West Midlands, including transport, housing, skills, and making sure everyone in the West Midlands benefits from that economic growth through work on areas like mental health and homelessness. During the COVID-19 outbreak, WMCA will adapt to support the immediate needs of the West Midlands, working closely with public sector partners, and will also ensure that essential WMCA activities continue. The purpose of this activity is: ·         Keep our staff and those of our suppliers safe and healthy during the COVID-19 outbreak ·         Reprioritise effort towards meeting the immediate needs for tackling the COVID-19 outbreak ·         Ensure essential WMCA operations continue. The structures leading this work in the West Midlands are: ·         WMCA Senior Leadership Team, led by Deborah Cadman, Chief Executive, WMCA ·         TfWM Leadership Team, led by Laura Shoaf, Managing Director, TfWM Latest updates: ·         Staff members have been instructed to work from home if they can, and only essential staff can work at the WMCA office at 16 Summer Lane in Birmingham ·         Supporting WMCA suppliers by shortening payment terms from ’30 days’ to ‘zero days’ and bolstering the team to ensure fast payments [WMCA] ·         Providing financial assurances to colleges and adult education providers in the West Midlands about future payments from WMCA. [WMCA, 24 March 2020]

 

 

 

Heading: Coronavirus (CORVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
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Heading: Coronavirus (CORVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice. Please continue to report any block maintenance issues via our online reporting system.

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected]. Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

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Heading: Coronavirus (CORVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding CORVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of CORVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with CORVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

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Heading: Annual and Regular Service Checks on Hot Water Cylinders and Boilers
Date: 04/12/19
Details: We ask that all owners ensure their hot water cylinders & boilers are inspected on an annual basis with a copy of the Certificate provided to us. 

Please note that owners may be held accountable for the full cost of repairs to communal areas and neighbouring properties if the cause was found to be faulty equipment that had not been regularly checked and maintained.

We also recommend that your apartment is checked on a monthly basis for areas where leaks can appear especially during these colder months:-

• Plumbing below sinks, dishwashers, washing machines and toilets
• Beneath kitchen units by removing the kick panels
• Seals around kitchen splashbacks and taps
• Checking the airing cupboard to view hot water cylinders / boilers and other connections
• Seals around the joints between tiles and baths or showers

When a leak does occur, it will often be the result of a very simple issue that could have been detected at an earlier opportunity. 

To reduce the chance of leaks and therefore minimising costs to yourselves and impacting on your neighbours, please do carry out regular checks on your apartments.  Please forward Annual Certificates to [email protected] to confirm that hot water cylinders and boilers are being serviced and maintained.

Thanking you for your co-operation.

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Heading: Gardens
Date: 10/09/19
Details: Contractors have attended to stain the bench and replace the bin in the gardens.

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Heading: Communal Doors
Date: 09/09/19
Details: Contractors have been booked to attend to the front door which is reported as being hard to pull open.  The contractors are also booked to attend to the trade button to change the time settings for Saturday for the postman as we understand he is experiencing difficulties with access on a Saturday.

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Heading: Car Parking – Ticket Company in Operation
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents.  Further to letters sent out and notices displayed, UK Parking Control (UKPC) are in operation.  Tickets will be issued for vehicles that are incorrectly parked.  Please forward photographic evidence of any vehicles incorrectly parked direct to [email protected] in order that we may notify UKPC – thank you.

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Heading: Car Parking – Visitor Parking Spaces
Date: 12/08/19
Details: We would remind everyone that the visitor car parking spaces are not to be used to park additional cars in your ownership and that any car observed to be using any of the visitor car parking spaces for a continuous period of more than 24 hours will be liable to be fined by UKPC for illegal parking.

With that in mind, we would ask the owner of the car with the registration number S402 SMS to remove this car from the visitor parking spaces immediately in order to avoid being fined.

Thank you for your co-operation in this matter.

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Heading: Disposal of Rubbish
Date: 08/08/19
Details: A reminder to all residents that rubbish is to be placed only in the bins provided.  If you do have any bulky items that you will need to organise direct with the Council for collection.  The bin men will not collect items outside of the bins under any circumstances. 

We note that unfortunately someone has just dumped an office chair, mirror and bed frame end in the bin store.  We have arranged for a contractor to remove, however, if we become aware of the resident who has dumped this rubbish then a breach of lease charge will be incurred by them.

Please do not leave rubbish outside of the bins or leave bulky items in the bin store under any circumstances – thank you.

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Heading: Issue with Front Door
Date: 04/07/19
Details: We understand that there is an issue with the front door in that it is not shutting very well unless forced.  We can confirm that we have instructed contractors to attend.

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Heading: Aerial Issues
Date: 15/03/19
Details: We have received reports that some residents are experiencing issues with their aerial connections which is resulting in poor TV signals including Freeview.  We can confirm that the aerial contractors, Chapmans, have been instructed to attend. We have asked them to attend asap. 

___________________________________________________________________________________________________________

Heading: Car Parking
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents but is a breach of the lease. If we identify who is parking incorrectly then the leaseholder of the apartment will be contacted and charged a breach of lease.

Thank you for your co-operation in this matter. 

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Heading: Site update
Date: 26/10/18
Details: The respective contractors have been chased up to attend to the rotten door frame to one of the main doors and weeding to the middle border. We have asked them to attend asap. 

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Heading: Update following site visit today
Date: 12/09/18
Details: Following this morning’s site visit, we have identified areas which require attention:-
* Grounds maintenance – we have asked contractors to provide a quote for adding more bark and shrubs to the bare areas.
* Bin Store – quotation requested to cut back the tree which is overhanging the bin store and clearing of the guttering to the bin store.
* Bin Store – contractors have been booked out to clear all the rubbish in the bin store.
* Door frame – contractors have been booked out to repair the door frame.
* Bin Store – we have booked out contractors to repair the downpipes. 

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Heading: Car Parking
Date: 31/07/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. We have had reports again of residents parking in other resident’s spaces. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. 

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Heading: Cleaning & Gardening
Date: 22/06/18
Details: The cleaning works have now been undertaken to clear up the mess following the flooding. The gardening has also been attended to with the small hedges and bushes being cut back. We have received a quotation for works to cut back the larger trees which has been authorised and contractors asked to attend as soon as possible (the large trees surrounding the car park area). 

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Heading: Impact from flooding
Date: 29/05/18
Details: With the severe flooding over the weekend, the drains have popped leaving a lot of mess. Cleaning contractors have been booked out to attend urgently to clear up. One resident has already kindly cleaned up as much as possible. 

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Heading: Cigarettes
Date: 30/04/18
Details: Please do not throw cigarette butts in the car park or onto the communal grounds. Please dispose of cigarettes only once fully extinguished in a bin. Please do not throw cigarette butts out of windows littering the gardens. Thank you. 

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Heading: Disposal of Rubbish
Date: 30/04/18
Details: A reminder that waste and rubbish are to be disposed off correctly in bins. For larger or bulky items, arrangements must be made by the person disposing of the items to either dispose of via the local waste site or organise for the Council Refuse Dept to collect. Please do not leave rubbish in the car park or communal grounds. Thanking you for your co-operation. 

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Heading: Car Parking
Date: 05/02/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. Many thanks for your co-operation. 

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Heading: Scaffolding
Date: 04/04/2022
Details: Contractors will be starting repairs on the lead roof cap replacement.  As such, they will be erecting scaffolding later this week or from Monday 11th April 2022.

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Heading: AM Power – Supplier At Risk
Date: 19/10/2021
Details: In light of recent news about energy providers, please find an announcement received from Ginger Energy in relation to AM Power – AM Power – Supplier At Risk

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Heading: Internal Redecoration
Date: 11/10/2021
Details: The contractors, BDLT Building Services, will commence the internal redecoration works today.  They advise they will be looking to start in Blocks 3 – 12 first then moving on to Blocks 14 – 18.  They anticipate they will be on site for around 2 weeks per block.

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Heading: Internal Lighting
Date: 28/04/2021
Details: Contractors have been instructed following reports that the internal lights on the hallways and stairs are permanently switched on all the time for Apartment numbers 3-11.

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Heading: Maintenance Works
Date: 03/02/2021
Details: Contractors have been instructed to carry out the following works:-

1. The closer to the front door at 3/11 is slamming and needs adjusting or, if necessary, replaced.
2. In the main bin store is the old garden bin which needs removing and disposing of.

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Heading: Maintenance Works
Date: 24/11/2020
Details: Contractors, M & B G, have noted works required following a recent audit.  We can confirm that we have authorised for them to go ahead with the works as follows:-

1. Bulk removal
2. Fix broken cover for the stop tap
3. Paint the front door
4. Replace loose slab on side of the property
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Heading: UK Parking Control
Date: 12/11/2020
Details: Please note that residents who were parked up correctly in their parking spaces on 10th November 2020 should not have been ticketed.  This was an error by UK Parking Control.  UK Parking Control have relayed their apologies for this.  They have also advised that the matter has been raised with their Warden Area Managers and reassured us that the error will not happen again.

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Heading: UK Parking Control
Date: 10/11/2020
Details: We understand that an operative from UK Parking Control (UKPC) has been on site issuing parking tickets.  We can confirm that neither Compass Block Management or the Management Company have instructed the operative to attend and do this.  We understand that the operative mentioned he had been asked to ticket vehicles that were not registered with themselves.  Please note that the agreement with UKPC is that vehicles will be fined if photographic evidence is sent to UKPC of vehicles being mis-parked.  We have been in touch with UKPC about the situation and asked for confirmation that this error will not be repeated.  UKPC have confirmed that any tickets incorrectly issued to those vehicles parked in their parking spaces, will be cancelled.

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Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

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Heading: West Midlands COVID-19 Update
Date: 03/07/2020
Details: Please see West Midlands update we have received Covid 19 – update 03.07.2020

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Heading: West Midlands COVID-19 Update
Date: 19/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 19.06.2020

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Heading: West Midlands COVID-19 Update
Date: 15/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 12.06.2020

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Heading: West Midlands COVID-19 Update
Date: 05/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 05.06.2020

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Heading: West Midlands COVID-19 Update
Date: 29/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 29.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 28/05/2020
Details: Please see West Midlands update we have received Covid 19 – West Midlands Police update 28.05.2020

Heading: West Midlands COVID-19 Update
Date: 15/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 15.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 15/05/2020
Details: Please see West Midlands Police update we have received Covid 19 – police update 15.05.2020

Heading: West Midlands COVID-19 Update
Date: 07/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 07.05.2020

Heading: West Midlands COVID-19 Update
Date: 05/05/2020
Details: Please see West Midlands update we have received Covid update – 01.05.2020

Heading: West Midlands COVID-19 Update
Date: 27/04/2020
Details: Please see West Midlands update we have received Covid update – 24.04.2020

Heading: West Midlands COVID-19 Update
Date: 20/04/2020
Details: Please see West Midlands update we have received Covid update

Heading: Residents ignoring Government Rules 
Date: 16/04/2020
Details: The rules laid down by the Government for Covid 19 are very clear and apply to ALL OF US.  It appears that some residents at Lynton Gardens do not feel that these rules apply to them by sunbathing on the grounds or collecting friends and family to stay over for the weekend!  If you do witness anyone not adhering to Government Rules, please report immediately to the police thank you.

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Heading: COVID-19 – Lynton Gardens  
Date: 13/04/2020
Details: Residents must stay at home to protect the NHS and save lives.  The police will have the powers to enforce the following restrictions:-

         Dispersing gatherings of more than two people in public, excluding people you live with

·        Issuing fines to anyone who does not comply with these rules

This does not mean that residents can have friends or family over to visit or even stay over.  There are major concerns that some residents at Lynton Garden are not adhering to the rules as set out by the Government.  We ask that residents report immediately to the police if they believe neighbours are not adhering to the rules. The reports must be sent to the police by those that have witnessed direct.

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Heading: West Midlands COVID-19 Update
Date: 01/04/2020
Details: Please see West Midlands update we have received:-

West Midlands COVID-19 Update Latest updates as at: Monday 30 March 2020, 20:00 Purpose of this briefing This is a regularly updated briefing which aims to give regional stakeholders: ·         An overview of the spread of COVID-19 in the urban West Midlands (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton) ·         A single view of the actions of the West Midlands Combined Authority (WMCA), Transport for West Midlands (TfWM) and the Mayor of the West Midlands in response to COVID-19 ·         A guide on where to find detailed regional information to support the existing national Government guidance

Latest Headlines ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands the biggest regional hotspot for COVID-19 after London. ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies [BBC News, 27 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020]

 

Key messages to the public Stay at home You must stay at home, only leaving for the following very limited purposes:  ·         Shopping for basic necessities, as infrequently as possible ·         One form of exercise a day – for example, a run, walk or cycle – alone or with members of your immediate household ·         Any medical need, to provide care or to help a vulnerable person ·         Travelling to and from work, but only where this absolutely cannot be done from home. Protect the NHS You must stay at home to protect the NHS:  ·         The NHS only has a limited number of doctors, nurses and specialist equipment ·         We are working around the clock to increase NHS capacity ·         The more people who get sick, the harder it is for the NHS to cope ·         We must slow the spread of the disease so that fewer people are sick at any one time. Save lives You must stay at home to protect the NHS and save lives. The police will have the powers to enforce the following restrictions:   ·         Dispersing gatherings of more than two people in public, excluding people you live with ·         Issuing fines to anyone who does not comply with these rules ·         Closing shops that are not essential, as well as playgrounds and places of worship.

Message from Andy Street, Mayor of the West Midlands “We’re in the midst of an immensely challenging time for everyone in the West Midlands, and we’re all rightly worried about our family members, friends and neighbours. The West Midlands response has been phenomenal. There are plenty of tough weeks ahead, but I know we are well placed to get through this. Thank you to everyone for showing such resolve and responsibility. Please follow the Government advice, stay at home, protect our NHS, and save lives.”

 

Further information ·         View details of WMCA COVID-19 support and guidance ·         Latest WMCA Communications updates ·         Full guidance on staying at home ·         Find the most up to date medical advice

Latest COVID-19 Public Health England and NHS update ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands to biggest regional hotspot for COVID-19 after London ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies. [BBC News, 27 March 2020] Confirmed Cases Local Authority                                       Sat 28/3               Sun 29/3         Mon 30/3 Birmingham                                            428                       513                 578 Coventry                                                 54                         79                   101 Dudley                                                    83                         122                 136 Sandwell                                                116                        138                 144 Solihull                                                   54                          74                   87 Walsall                                                   108                       125                 151 Wolverhampton                                      116                       153                 175 Totals                                                      959                      1,204               1,372 Correct as at 17:00, 30 March 2020

 

Further information ·         Latest PHE / NHS data on COVID-19 cases in the West Midlands

 

WMCA’s response to COVID-19 WMCA has been focused on the following six areas of activity in response to COVID-19, working closely with our seven constituent councils, and focusing on the areas where the Combined Authority can add to what is being done by Government and other public bodies: ·         Strategic Co-ordination across the Public Sector: Working together across the public sector to ensure that the response to COVID-19 is joined up and effective as possible ·         Protecting the Regional Economy: Working with businesses and representative organisations to make sure that support is provided to businesses and workers to ensure the West Midlands economy can recover as swiftly as possible following the COVID-19 outbreak ·         Running the Transport Network: Reducing services because of the guidance limiting travel in the region, but running sufficient services on train, Metro and bus networks to allow key workers to get to their work in a safe manner ·         Supporting All Our Communities: Ensuring all communities of the West Midlands are looked after during the COVID-19 outbreak, including all faith and ethnic minority groups and other vulnerable groups such as the homeless, those with mental health issues or disabilities and older people ·         Communicating with the Public: Giving clear guidance to people in the West Midlands about what they are expected to do during the COVID-19 outbreak ·         Adapting the WMCA’s Own Operations: Ensuring our staff are safe and healthy, while continuing the activities of WMCA.

Strategic Co-ordination across the Public Sector Context: The response to COVID-19 will require the joined-up working between different public sector organisations to tackle the outbreak and the impact on public services and the regional economy. WMCA is well-positioned to work closely with public sector bodies given its existing collaborative working relationships, particularly with councils and with those agencies involved in transport, housing, skills, employment, policing and health. The purpose of this activity is: ·         Work closely with other public sector organisations ·         Support regional resilience planning and resourcing The structures leading this work in the West Midlands are: ·         Regional Strategic Co-ordinating Group: (Senior leaders from West Midlands Police, Councils, NHS, PHE, WMCA) reporting to COBR in London ·         Regular Mayor and Council Leaders Conference Calls (Mayor, Council Leaders, Respective Chief Executives, briefed by other agency leaders e.g. Chief Constable of West Midlands Police) ·         Calls between the Mayor and leaders from the NHS, Public Health England, Police and other public bodies.

 

Protecting the Regional Economy Context: The public health measures, which have been implemented to slow the spread of COVID-19, are having a huge impact on the West Midlands economy. Government has put in place unprecedented support measures to help businesses and workers through this time. The WMCA is working with representative organisations to make sure that this support is getting through to businesses and workers, and is working on plans to accelerate the economic recovery after the COVID-19 outbreak. The purpose of this activity is: ·         Monitor the latest economic situation for businesses in the West Midlands ·         Ensure Government support is reaching West Midlands businesses and workers ·         Lobbying Government to secure further support for West Midlands businesses and workers ·         Prepare for the economic recovery following the COVID-19 outbreak ·         Connecting West Midlands businesses with the frontline public sector organisations e.g. the NHS, who may need support. The structures leading this work in the West Midlands are: ·         Regular Economic Contingency Group meetings (WMCA, Councils, TUC, LEPs, Chambers of Commerce, West Midlands Growth Company, Bank of England, BEIS) Latest updates: ·         Set up West Midlands COVID-19 Business Support website, which sets out the support available to businesses and key contacts in the West Midlands [WMCA, 25 March 2020] ·         Lobbied for further support for self-employed workers, in the run up to the Chancellor’s announcement of further measures [WMCA, 24 March 2020; GOV.UK, 26 March 2020] ·         Promoted Government request for engineering support for ventilator manufacturing to West Midlands firms [GOV.UK, 16 March 2020], with Meggitt, the aerospace company based in Coventry, forming part of the VentilatorChallengeUK consortium [Meggitt, 30 March 2020] ·         Organising a series of sector-based business roundtables to understand the impact of COVID-19 on different sectors and how well current support plans are working ·         Working with banks (Lloyds, NatWest, HSBC UK and Barclays) in the region to ensure that businesses have sufficient liquidity.

Running the Transport Network Context: Due to the Government’s guidance limiting people’s movement, Transport for West Midlands has been working with operators to reduce the number of services to the appropriate level to be sufficient for key workers. The purpose of this activity is: ·         Run a limited service to allow key workers to access work and residents to be able to access essential shopping and healthcare ·         Protect the health and safety of all those working on the transport network ·         Ensure that operators are able to able to reinstate full transport services when the lockdown is finished. The structures leading this work in the West Midlands are: ·         TfWM ·         Bus Alliance (bus operators across the West Midlands) ·         West Midlands Rail Executive (councils and rail operators in the West Midlands) Latest updates: ·         Train, Metro and rail networks are operating reduced services because of the updated Government COVID-19 guidance [West Midlands Network, 30 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Public are urged not to travel in the West Midlands unless absolutely necessary  [TfWM, 23 March 2020] ·         Train franchise agreements are suspended and emergency measures are implemented where train companies operate services for a management fee [GOV.UK, 23 March 2020] ·         Transport construction projects controlled by TfWM, including Midland Metro Alliance works are temporarily paused [MMA, 23 March 2020] ·         Peak time travel restrictions are lifted for older passengers to be able to access dedicated supermarket opening hours [TfWM, 18 March 2020] ·         Cleaning services are strengthened on bus, train and metro services across the West Midlands. [TfWM, 18 March 2020]

 

Supporting All Our Communities Context: During this challenging time for the region, all communities need to come together to support people, particularly those who are vulnerable. WMCA and councils are working together to ensure that community efforts can contribute to the overall response to the COVID-19 outbreak effectively. The purpose of this activity is: ·         Work with faith and community organisations to co-ordinate support for those who need it ·         Support vulnerable communities in the West Midlands like those with mental health issues, disabilities or the homeless ·         The structures leading this work in the West Midlands are: ·         Faith leaders who have previously been engaged by WMCA, for example at the Mayor and Faith Conference ·         WMCA and Mayor’s Office working closely with local authorities Latest updates: ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020] ·         Making a listing of online learning courses available for people who are furloughed or working from home in the West Midlands [WMCA, 27 March 2020] ·         Hosted a webinar meeting of faith leaders to discuss community support offered by faith groups, encourage congregations to worship safely from home, and tackling hate crime ·         Launched a new call for donations to the Change Into Action alternative giving scheme to help the homeless in the West Midlands [WMCA, 25 March 2020]

Communicating with the Public Context: During the COVID-19 outbreak, it is critical that the public understand the medical guidance and act accordingly to tackle the virus. Due to restrictions on contact, public services will also have to change, and these changes need communicating to the public. Furthermore, this will be a worrying time for residents, and there is a need to reassure and comfort people, and to celebrate positive stories of people supporting one another through the crisis. The purpose of this activity is: ·         Ensure people in the West Midlands understand the Government’s guidance ·         Provide clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explain what is being done in the West Midlands and reassure the public that there is a committed regional response to the crisis ·         Make the case for further Government support. The structures leading this work in the West Midlands are: ·         Regular Regional Press Briefing Sessions: These briefing sessions for the press are hosted by representatives from a range of public sector organisations in the region, including the Mayor, Public Health England, the NHS, West Midlands Police, the West Midlands Police and Crime Commissioner, Birmingham City Council, and the Local Resilience Forum ·         West Midlands Regional Communications Directors’ Calls: These calls allow Communications Directors from councils, WMCA and other public bodies to co-ordinate communications activities across the West Midlands. Latest updates: ·         Amplifying the Government’s official guidance on COVID-19 to people in the West Midlands through WMCA’s communications channels ·         Providing clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explaining what is being done in the West Midlands and making the case for further Government support through the Mayor’s media appearances.

 

Adapting WMCA’s Own Operations Context: WMCA as an organisation has responsibilities for supporting economic growth in the West Midlands, including transport, housing, skills, and making sure everyone in the West Midlands benefits from that economic growth through work on areas like mental health and homelessness. During the COVID-19 outbreak, WMCA will adapt to support the immediate needs of the West Midlands, working closely with public sector partners, and will also ensure that essential WMCA activities continue. The purpose of this activity is: ·         Keep our staff and those of our suppliers safe and healthy during the COVID-19 outbreak ·         Reprioritise effort towards meeting the immediate needs for tackling the COVID-19 outbreak ·         Ensure essential WMCA operations continue. The structures leading this work in the West Midlands are: ·         WMCA Senior Leadership Team, led by Deborah Cadman, Chief Executive, WMCA ·         TfWM Leadership Team, led by Laura Shoaf, Managing Director, TfWM Latest updates: ·         Staff members have been instructed to work from home if they can, and only essential staff can work at the WMCA office at 16 Summer Lane in Birmingham ·         Supporting WMCA suppliers by shortening payment terms from ’30 days’ to ‘zero days’ and bolstering the team to ensure fast payments [WMCA] ·         Providing financial assurances to colleges and adult education providers in the West Midlands about future payments from WMCA. [WMCA, 24 March 2020]

 

 

 

Heading: Coronavirus (CORVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
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Heading: Coronavirus (CORVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice. Please continue to report any block maintenance issues via our online reporting system.

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected]. Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

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Heading: Coronavirus (CORVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding CORVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of CORVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with CORVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

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Heading: Annual and Regular Service Checks on Hot Water Cylinders and Boilers
Date: 04/12/19
Details: We ask that all owners ensure their hot water cylinders & boilers are inspected on an annual basis with a copy of the Certificate provided to us. 

Please note that owners may be held accountable for the full cost of repairs to communal areas and neighbouring properties if the cause was found to be faulty equipment that had not been regularly checked and maintained.

We also recommend that your apartment is checked on a monthly basis for areas where leaks can appear especially during these colder months:-

• Plumbing below sinks, dishwashers, washing machines and toilets
• Beneath kitchen units by removing the kick panels
• Seals around kitchen splashbacks and taps
• Checking the airing cupboard to view hot water cylinders / boilers and other connections
• Seals around the joints between tiles and baths or showers

When a leak does occur, it will often be the result of a very simple issue that could have been detected at an earlier opportunity. 

To reduce the chance of leaks and therefore minimising costs to yourselves and impacting on your neighbours, please do carry out regular checks on your apartments.  Please forward Annual Certificates to [email protected] to confirm that hot water cylinders and boilers are being serviced and maintained.

Thanking you for your co-operation.

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Heading: Gardens
Date: 10/09/19
Details: Contractors have attended to stain the bench and replace the bin in the gardens.

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Heading: Communal Doors
Date: 09/09/19
Details: Contractors have been booked to attend to the front door which is reported as being hard to pull open.  The contractors are also booked to attend to the trade button to change the time settings for Saturday for the postman as we understand he is experiencing difficulties with access on a Saturday.

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Heading: Car Parking – Ticket Company in Operation
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents.  Further to letters sent out and notices displayed, UK Parking Control (UKPC) are in operation.  Tickets will be issued for vehicles that are incorrectly parked.  Please forward photographic evidence of any vehicles incorrectly parked direct to [email protected] in order that we may notify UKPC – thank you.

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Heading: Car Parking – Visitor Parking Spaces
Date: 12/08/19
Details: We would remind everyone that the visitor car parking spaces are not to be used to park additional cars in your ownership and that any car observed to be using any of the visitor car parking spaces for a continuous period of more than 24 hours will be liable to be fined by UKPC for illegal parking.

With that in mind, we would ask the owner of the car with the registration number S402 SMS to remove this car from the visitor parking spaces immediately in order to avoid being fined.

Thank you for your co-operation in this matter.

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Heading: Disposal of Rubbish
Date: 08/08/19
Details: A reminder to all residents that rubbish is to be placed only in the bins provided.  If you do have any bulky items that you will need to organise direct with the Council for collection.  The bin men will not collect items outside of the bins under any circumstances. 

We note that unfortunately someone has just dumped an office chair, mirror and bed frame end in the bin store.  We have arranged for a contractor to remove, however, if we become aware of the resident who has dumped this rubbish then a breach of lease charge will be incurred by them.

Please do not leave rubbish outside of the bins or leave bulky items in the bin store under any circumstances – thank you.

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Heading: Issue with Front Door
Date: 04/07/19
Details: We understand that there is an issue with the front door in that it is not shutting very well unless forced.  We can confirm that we have instructed contractors to attend.

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Heading: Aerial Issues
Date: 15/03/19
Details: We have received reports that some residents are experiencing issues with their aerial connections which is resulting in poor TV signals including Freeview.  We can confirm that the aerial contractors, Chapmans, have been instructed to attend. We have asked them to attend asap. 

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Heading: Car Parking
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents but is a breach of the lease. If we identify who is parking incorrectly then the leaseholder of the apartment will be contacted and charged a breach of lease.

Thank you for your co-operation in this matter. 

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Heading: Site update
Date: 26/10/18
Details: The respective contractors have been chased up to attend to the rotten door frame to one of the main doors and weeding to the middle border. We have asked them to attend asap. 

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Heading: Update following site visit today
Date: 12/09/18
Details: Following this morning’s site visit, we have identified areas which require attention:-
* Grounds maintenance – we have asked contractors to provide a quote for adding more bark and shrubs to the bare areas.
* Bin Store – quotation requested to cut back the tree which is overhanging the bin store and clearing of the guttering to the bin store.
* Bin Store – contractors have been booked out to clear all the rubbish in the bin store.
* Door frame – contractors have been booked out to repair the door frame.
* Bin Store – we have booked out contractors to repair the downpipes. 

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Heading: Car Parking
Date: 31/07/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. We have had reports again of residents parking in other resident’s spaces. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. 

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Heading: Cleaning & Gardening
Date: 22/06/18
Details: The cleaning works have now been undertaken to clear up the mess following the flooding. The gardening has also been attended to with the small hedges and bushes being cut back. We have received a quotation for works to cut back the larger trees which has been authorised and contractors asked to attend as soon as possible (the large trees surrounding the car park area). 

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Heading: Impact from flooding
Date: 29/05/18
Details: With the severe flooding over the weekend, the drains have popped leaving a lot of mess. Cleaning contractors have been booked out to attend urgently to clear up. One resident has already kindly cleaned up as much as possible. 

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Heading: Cigarettes
Date: 30/04/18
Details: Please do not throw cigarette butts in the car park or onto the communal grounds. Please dispose of cigarettes only once fully extinguished in a bin. Please do not throw cigarette butts out of windows littering the gardens. Thank you. 

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Heading: Disposal of Rubbish
Date: 30/04/18
Details: A reminder that waste and rubbish are to be disposed off correctly in bins. For larger or bulky items, arrangements must be made by the person disposing of the items to either dispose of via the local waste site or organise for the Council Refuse Dept to collect. Please do not leave rubbish in the car park or communal grounds. Thanking you for your co-operation. 

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Heading: Car Parking
Date: 05/02/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. Many thanks for your co-operation. 

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Heading: Scaffolding
Date: 04/04/2022
Details: Contractors will be starting repairs on the lead roof cap replacement.  As such, they will be erecting scaffolding later this week or from Monday 11th April 2022.

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Heading: AM Power – Supplier At Risk
Date: 19/10/2021
Details: In light of recent news about energy providers, please find an announcement received from Ginger Energy in relation to AM Power – AM Power – Supplier At Risk

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Heading: Internal Redecoration
Date: 11/10/2021
Details: The contractors, BDLT Building Services, will commence the internal redecoration works today.  They advise they will be looking to start in Blocks 3 – 12 first then moving on to Blocks 14 – 18.  They anticipate they will be on site for around 2 weeks per block.

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Heading: Internal Lighting
Date: 28/04/2021
Details: Contractors have been instructed following reports that the internal lights on the hallways and stairs are permanently switched on all the time for Apartment numbers 3-11.

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Heading: Maintenance Works
Date: 03/02/2021
Details: Contractors have been instructed to carry out the following works:-

1. The closer to the front door at 3/11 is slamming and needs adjusting or, if necessary, replaced.
2. In the main bin store is the old garden bin which needs removing and disposing of.

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Heading: Maintenance Works
Date: 24/11/2020
Details: Contractors, M & B G, have noted works required following a recent audit.  We can confirm that we have authorised for them to go ahead with the works as follows:-

1. Bulk removal
2. Fix broken cover for the stop tap
3. Paint the front door
4. Replace loose slab on side of the property
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Heading: UK Parking Control
Date: 12/11/2020
Details: Please note that residents who were parked up correctly in their parking spaces on 10th November 2020 should not have been ticketed.  This was an error by UK Parking Control.  UK Parking Control have relayed their apologies for this.  They have also advised that the matter has been raised with their Warden Area Managers and reassured us that the error will not happen again.

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Heading: UK Parking Control
Date: 10/11/2020
Details: We understand that an operative from UK Parking Control (UKPC) has been on site issuing parking tickets.  We can confirm that neither Compass Block Management or the Management Company have instructed the operative to attend and do this.  We understand that the operative mentioned he had been asked to ticket vehicles that were not registered with themselves.  Please note that the agreement with UKPC is that vehicles will be fined if photographic evidence is sent to UKPC of vehicles being mis-parked.  We have been in touch with UKPC about the situation and asked for confirmation that this error will not be repeated.  UKPC have confirmed that any tickets incorrectly issued to those vehicles parked in their parking spaces, will be cancelled.

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Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

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Heading: West Midlands COVID-19 Update
Date: 03/07/2020
Details: Please see West Midlands update we have received Covid 19 – update 03.07.2020

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Heading: West Midlands COVID-19 Update
Date: 19/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 19.06.2020

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Heading: West Midlands COVID-19 Update
Date: 15/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 12.06.2020

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Heading: West Midlands COVID-19 Update
Date: 05/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 05.06.2020

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Heading: West Midlands COVID-19 Update
Date: 29/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 29.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 28/05/2020
Details: Please see West Midlands update we have received Covid 19 – West Midlands Police update 28.05.2020

Heading: West Midlands COVID-19 Update
Date: 15/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 15.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 15/05/2020
Details: Please see West Midlands Police update we have received Covid 19 – police update 15.05.2020

Heading: West Midlands COVID-19 Update
Date: 07/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 07.05.2020

Heading: West Midlands COVID-19 Update
Date: 05/05/2020
Details: Please see West Midlands update we have received Covid update – 01.05.2020

Heading: West Midlands COVID-19 Update
Date: 27/04/2020
Details: Please see West Midlands update we have received Covid update – 24.04.2020

Heading: West Midlands COVID-19 Update
Date: 20/04/2020
Details: Please see West Midlands update we have received Covid update

Heading: Residents ignoring Government Rules 
Date: 16/04/2020
Details: The rules laid down by the Government for Covid 19 are very clear and apply to ALL OF US.  It appears that some residents at Lynton Gardens do not feel that these rules apply to them by sunbathing on the grounds or collecting friends and family to stay over for the weekend!  If you do witness anyone not adhering to Government Rules, please report immediately to the police thank you.

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Heading: COVID-19 – Lynton Gardens  
Date: 13/04/2020
Details: Residents must stay at home to protect the NHS and save lives.  The police will have the powers to enforce the following restrictions:-

         Dispersing gatherings of more than two people in public, excluding people you live with

·        Issuing fines to anyone who does not comply with these rules

This does not mean that residents can have friends or family over to visit or even stay over.  There are major concerns that some residents at Lynton Garden are not adhering to the rules as set out by the Government.  We ask that residents report immediately to the police if they believe neighbours are not adhering to the rules. The reports must be sent to the police by those that have witnessed direct.

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Heading: West Midlands COVID-19 Update
Date: 01/04/2020
Details: Please see West Midlands update we have received:-

West Midlands COVID-19 Update Latest updates as at: Monday 30 March 2020, 20:00 Purpose of this briefing This is a regularly updated briefing which aims to give regional stakeholders: ·         An overview of the spread of COVID-19 in the urban West Midlands (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton) ·         A single view of the actions of the West Midlands Combined Authority (WMCA), Transport for West Midlands (TfWM) and the Mayor of the West Midlands in response to COVID-19 ·         A guide on where to find detailed regional information to support the existing national Government guidance

Latest Headlines ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands the biggest regional hotspot for COVID-19 after London. ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies [BBC News, 27 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020]

 

Key messages to the public Stay at home You must stay at home, only leaving for the following very limited purposes:  ·         Shopping for basic necessities, as infrequently as possible ·         One form of exercise a day – for example, a run, walk or cycle – alone or with members of your immediate household ·         Any medical need, to provide care or to help a vulnerable person ·         Travelling to and from work, but only where this absolutely cannot be done from home. Protect the NHS You must stay at home to protect the NHS:  ·         The NHS only has a limited number of doctors, nurses and specialist equipment ·         We are working around the clock to increase NHS capacity ·         The more people who get sick, the harder it is for the NHS to cope ·         We must slow the spread of the disease so that fewer people are sick at any one time. Save lives You must stay at home to protect the NHS and save lives. The police will have the powers to enforce the following restrictions:   ·         Dispersing gatherings of more than two people in public, excluding people you live with ·         Issuing fines to anyone who does not comply with these rules ·         Closing shops that are not essential, as well as playgrounds and places of worship.

Message from Andy Street, Mayor of the West Midlands “We’re in the midst of an immensely challenging time for everyone in the West Midlands, and we’re all rightly worried about our family members, friends and neighbours. The West Midlands response has been phenomenal. There are plenty of tough weeks ahead, but I know we are well placed to get through this. Thank you to everyone for showing such resolve and responsibility. Please follow the Government advice, stay at home, protect our NHS, and save lives.”

 

Further information ·         View details of WMCA COVID-19 support and guidance ·         Latest WMCA Communications updates ·         Full guidance on staying at home ·         Find the most up to date medical advice

Latest COVID-19 Public Health England and NHS update ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands to biggest regional hotspot for COVID-19 after London ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies. [BBC News, 27 March 2020] Confirmed Cases Local Authority                                       Sat 28/3               Sun 29/3         Mon 30/3 Birmingham                                            428                       513                 578 Coventry                                                 54                         79                   101 Dudley                                                    83                         122                 136 Sandwell                                                116                        138                 144 Solihull                                                   54                          74                   87 Walsall                                                   108                       125                 151 Wolverhampton                                      116                       153                 175 Totals                                                      959                      1,204               1,372 Correct as at 17:00, 30 March 2020

 

Further information ·         Latest PHE / NHS data on COVID-19 cases in the West Midlands

 

WMCA’s response to COVID-19 WMCA has been focused on the following six areas of activity in response to COVID-19, working closely with our seven constituent councils, and focusing on the areas where the Combined Authority can add to what is being done by Government and other public bodies: ·         Strategic Co-ordination across the Public Sector: Working together across the public sector to ensure that the response to COVID-19 is joined up and effective as possible ·         Protecting the Regional Economy: Working with businesses and representative organisations to make sure that support is provided to businesses and workers to ensure the West Midlands economy can recover as swiftly as possible following the COVID-19 outbreak ·         Running the Transport Network: Reducing services because of the guidance limiting travel in the region, but running sufficient services on train, Metro and bus networks to allow key workers to get to their work in a safe manner ·         Supporting All Our Communities: Ensuring all communities of the West Midlands are looked after during the COVID-19 outbreak, including all faith and ethnic minority groups and other vulnerable groups such as the homeless, those with mental health issues or disabilities and older people ·         Communicating with the Public: Giving clear guidance to people in the West Midlands about what they are expected to do during the COVID-19 outbreak ·         Adapting the WMCA’s Own Operations: Ensuring our staff are safe and healthy, while continuing the activities of WMCA.

Strategic Co-ordination across the Public Sector Context: The response to COVID-19 will require the joined-up working between different public sector organisations to tackle the outbreak and the impact on public services and the regional economy. WMCA is well-positioned to work closely with public sector bodies given its existing collaborative working relationships, particularly with councils and with those agencies involved in transport, housing, skills, employment, policing and health. The purpose of this activity is: ·         Work closely with other public sector organisations ·         Support regional resilience planning and resourcing The structures leading this work in the West Midlands are: ·         Regional Strategic Co-ordinating Group: (Senior leaders from West Midlands Police, Councils, NHS, PHE, WMCA) reporting to COBR in London ·         Regular Mayor and Council Leaders Conference Calls (Mayor, Council Leaders, Respective Chief Executives, briefed by other agency leaders e.g. Chief Constable of West Midlands Police) ·         Calls between the Mayor and leaders from the NHS, Public Health England, Police and other public bodies.

 

Protecting the Regional Economy Context: The public health measures, which have been implemented to slow the spread of COVID-19, are having a huge impact on the West Midlands economy. Government has put in place unprecedented support measures to help businesses and workers through this time. The WMCA is working with representative organisations to make sure that this support is getting through to businesses and workers, and is working on plans to accelerate the economic recovery after the COVID-19 outbreak. The purpose of this activity is: ·         Monitor the latest economic situation for businesses in the West Midlands ·         Ensure Government support is reaching West Midlands businesses and workers ·         Lobbying Government to secure further support for West Midlands businesses and workers ·         Prepare for the economic recovery following the COVID-19 outbreak ·         Connecting West Midlands businesses with the frontline public sector organisations e.g. the NHS, who may need support. The structures leading this work in the West Midlands are: ·         Regular Economic Contingency Group meetings (WMCA, Councils, TUC, LEPs, Chambers of Commerce, West Midlands Growth Company, Bank of England, BEIS) Latest updates: ·         Set up West Midlands COVID-19 Business Support website, which sets out the support available to businesses and key contacts in the West Midlands [WMCA, 25 March 2020] ·         Lobbied for further support for self-employed workers, in the run up to the Chancellor’s announcement of further measures [WMCA, 24 March 2020; GOV.UK, 26 March 2020] ·         Promoted Government request for engineering support for ventilator manufacturing to West Midlands firms [GOV.UK, 16 March 2020], with Meggitt, the aerospace company based in Coventry, forming part of the VentilatorChallengeUK consortium [Meggitt, 30 March 2020] ·         Organising a series of sector-based business roundtables to understand the impact of COVID-19 on different sectors and how well current support plans are working ·         Working with banks (Lloyds, NatWest, HSBC UK and Barclays) in the region to ensure that businesses have sufficient liquidity.

Running the Transport Network Context: Due to the Government’s guidance limiting people’s movement, Transport for West Midlands has been working with operators to reduce the number of services to the appropriate level to be sufficient for key workers. The purpose of this activity is: ·         Run a limited service to allow key workers to access work and residents to be able to access essential shopping and healthcare ·         Protect the health and safety of all those working on the transport network ·         Ensure that operators are able to able to reinstate full transport services when the lockdown is finished. The structures leading this work in the West Midlands are: ·         TfWM ·         Bus Alliance (bus operators across the West Midlands) ·         West Midlands Rail Executive (councils and rail operators in the West Midlands) Latest updates: ·         Train, Metro and rail networks are operating reduced services because of the updated Government COVID-19 guidance [West Midlands Network, 30 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Public are urged not to travel in the West Midlands unless absolutely necessary  [TfWM, 23 March 2020] ·         Train franchise agreements are suspended and emergency measures are implemented where train companies operate services for a management fee [GOV.UK, 23 March 2020] ·         Transport construction projects controlled by TfWM, including Midland Metro Alliance works are temporarily paused [MMA, 23 March 2020] ·         Peak time travel restrictions are lifted for older passengers to be able to access dedicated supermarket opening hours [TfWM, 18 March 2020] ·         Cleaning services are strengthened on bus, train and metro services across the West Midlands. [TfWM, 18 March 2020]

 

Supporting All Our Communities Context: During this challenging time for the region, all communities need to come together to support people, particularly those who are vulnerable. WMCA and councils are working together to ensure that community efforts can contribute to the overall response to the COVID-19 outbreak effectively. The purpose of this activity is: ·         Work with faith and community organisations to co-ordinate support for those who need it ·         Support vulnerable communities in the West Midlands like those with mental health issues, disabilities or the homeless ·         The structures leading this work in the West Midlands are: ·         Faith leaders who have previously been engaged by WMCA, for example at the Mayor and Faith Conference ·         WMCA and Mayor’s Office working closely with local authorities Latest updates: ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020] ·         Making a listing of online learning courses available for people who are furloughed or working from home in the West Midlands [WMCA, 27 March 2020] ·         Hosted a webinar meeting of faith leaders to discuss community support offered by faith groups, encourage congregations to worship safely from home, and tackling hate crime ·         Launched a new call for donations to the Change Into Action alternative giving scheme to help the homeless in the West Midlands [WMCA, 25 March 2020]

Communicating with the Public Context: During the COVID-19 outbreak, it is critical that the public understand the medical guidance and act accordingly to tackle the virus. Due to restrictions on contact, public services will also have to change, and these changes need communicating to the public. Furthermore, this will be a worrying time for residents, and there is a need to reassure and comfort people, and to celebrate positive stories of people supporting one another through the crisis. The purpose of this activity is: ·         Ensure people in the West Midlands understand the Government’s guidance ·         Provide clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explain what is being done in the West Midlands and reassure the public that there is a committed regional response to the crisis ·         Make the case for further Government support. The structures leading this work in the West Midlands are: ·         Regular Regional Press Briefing Sessions: These briefing sessions for the press are hosted by representatives from a range of public sector organisations in the region, including the Mayor, Public Health England, the NHS, West Midlands Police, the West Midlands Police and Crime Commissioner, Birmingham City Council, and the Local Resilience Forum ·         West Midlands Regional Communications Directors’ Calls: These calls allow Communications Directors from councils, WMCA and other public bodies to co-ordinate communications activities across the West Midlands. Latest updates: ·         Amplifying the Government’s official guidance on COVID-19 to people in the West Midlands through WMCA’s communications channels ·         Providing clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explaining what is being done in the West Midlands and making the case for further Government support through the Mayor’s media appearances.

 

Adapting WMCA’s Own Operations Context: WMCA as an organisation has responsibilities for supporting economic growth in the West Midlands, including transport, housing, skills, and making sure everyone in the West Midlands benefits from that economic growth through work on areas like mental health and homelessness. During the COVID-19 outbreak, WMCA will adapt to support the immediate needs of the West Midlands, working closely with public sector partners, and will also ensure that essential WMCA activities continue. The purpose of this activity is: ·         Keep our staff and those of our suppliers safe and healthy during the COVID-19 outbreak ·         Reprioritise effort towards meeting the immediate needs for tackling the COVID-19 outbreak ·         Ensure essential WMCA operations continue. The structures leading this work in the West Midlands are: ·         WMCA Senior Leadership Team, led by Deborah Cadman, Chief Executive, WMCA ·         TfWM Leadership Team, led by Laura Shoaf, Managing Director, TfWM Latest updates: ·         Staff members have been instructed to work from home if they can, and only essential staff can work at the WMCA office at 16 Summer Lane in Birmingham ·         Supporting WMCA suppliers by shortening payment terms from ’30 days’ to ‘zero days’ and bolstering the team to ensure fast payments [WMCA] ·         Providing financial assurances to colleges and adult education providers in the West Midlands about future payments from WMCA. [WMCA, 24 March 2020]

 

 

 

Heading: Coronavirus (CORVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
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Heading: Coronavirus (CORVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice. Please continue to report any block maintenance issues via our online reporting system.

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected]. Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

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Heading: Coronavirus (CORVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding CORVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of CORVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with CORVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

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Heading: Annual and Regular Service Checks on Hot Water Cylinders and Boilers
Date: 04/12/19
Details: We ask that all owners ensure their hot water cylinders & boilers are inspected on an annual basis with a copy of the Certificate provided to us. 

Please note that owners may be held accountable for the full cost of repairs to communal areas and neighbouring properties if the cause was found to be faulty equipment that had not been regularly checked and maintained.

We also recommend that your apartment is checked on a monthly basis for areas where leaks can appear especially during these colder months:-

• Plumbing below sinks, dishwashers, washing machines and toilets
• Beneath kitchen units by removing the kick panels
• Seals around kitchen splashbacks and taps
• Checking the airing cupboard to view hot water cylinders / boilers and other connections
• Seals around the joints between tiles and baths or showers

When a leak does occur, it will often be the result of a very simple issue that could have been detected at an earlier opportunity. 

To reduce the chance of leaks and therefore minimising costs to yourselves and impacting on your neighbours, please do carry out regular checks on your apartments.  Please forward Annual Certificates to [email protected] to confirm that hot water cylinders and boilers are being serviced and maintained.

Thanking you for your co-operation.

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Heading: Gardens
Date: 10/09/19
Details: Contractors have attended to stain the bench and replace the bin in the gardens.

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Heading: Communal Doors
Date: 09/09/19
Details: Contractors have been booked to attend to the front door which is reported as being hard to pull open.  The contractors are also booked to attend to the trade button to change the time settings for Saturday for the postman as we understand he is experiencing difficulties with access on a Saturday.

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Heading: Car Parking – Ticket Company in Operation
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents.  Further to letters sent out and notices displayed, UK Parking Control (UKPC) are in operation.  Tickets will be issued for vehicles that are incorrectly parked.  Please forward photographic evidence of any vehicles incorrectly parked direct to [email protected] in order that we may notify UKPC – thank you.

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Heading: Car Parking – Visitor Parking Spaces
Date: 12/08/19
Details: We would remind everyone that the visitor car parking spaces are not to be used to park additional cars in your ownership and that any car observed to be using any of the visitor car parking spaces for a continuous period of more than 24 hours will be liable to be fined by UKPC for illegal parking.

With that in mind, we would ask the owner of the car with the registration number S402 SMS to remove this car from the visitor parking spaces immediately in order to avoid being fined.

Thank you for your co-operation in this matter.

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Heading: Disposal of Rubbish
Date: 08/08/19
Details: A reminder to all residents that rubbish is to be placed only in the bins provided.  If you do have any bulky items that you will need to organise direct with the Council for collection.  The bin men will not collect items outside of the bins under any circumstances. 

We note that unfortunately someone has just dumped an office chair, mirror and bed frame end in the bin store.  We have arranged for a contractor to remove, however, if we become aware of the resident who has dumped this rubbish then a breach of lease charge will be incurred by them.

Please do not leave rubbish outside of the bins or leave bulky items in the bin store under any circumstances – thank you.

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Heading: Issue with Front Door
Date: 04/07/19
Details: We understand that there is an issue with the front door in that it is not shutting very well unless forced.  We can confirm that we have instructed contractors to attend.

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Heading: Aerial Issues
Date: 15/03/19
Details: We have received reports that some residents are experiencing issues with their aerial connections which is resulting in poor TV signals including Freeview.  We can confirm that the aerial contractors, Chapmans, have been instructed to attend. We have asked them to attend asap. 

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Heading: Car Parking
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents but is a breach of the lease. If we identify who is parking incorrectly then the leaseholder of the apartment will be contacted and charged a breach of lease.

Thank you for your co-operation in this matter. 

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Heading: Site update
Date: 26/10/18
Details: The respective contractors have been chased up to attend to the rotten door frame to one of the main doors and weeding to the middle border. We have asked them to attend asap. 

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Heading: Update following site visit today
Date: 12/09/18
Details: Following this morning’s site visit, we have identified areas which require attention:-
* Grounds maintenance – we have asked contractors to provide a quote for adding more bark and shrubs to the bare areas.
* Bin Store – quotation requested to cut back the tree which is overhanging the bin store and clearing of the guttering to the bin store.
* Bin Store – contractors have been booked out to clear all the rubbish in the bin store.
* Door frame – contractors have been booked out to repair the door frame.
* Bin Store – we have booked out contractors to repair the downpipes. 

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Heading: Car Parking
Date: 31/07/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. We have had reports again of residents parking in other resident’s spaces. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. 

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Heading: Cleaning & Gardening
Date: 22/06/18
Details: The cleaning works have now been undertaken to clear up the mess following the flooding. The gardening has also been attended to with the small hedges and bushes being cut back. We have received a quotation for works to cut back the larger trees which has been authorised and contractors asked to attend as soon as possible (the large trees surrounding the car park area). 

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Heading: Impact from flooding
Date: 29/05/18
Details: With the severe flooding over the weekend, the drains have popped leaving a lot of mess. Cleaning contractors have been booked out to attend urgently to clear up. One resident has already kindly cleaned up as much as possible. 

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Heading: Cigarettes
Date: 30/04/18
Details: Please do not throw cigarette butts in the car park or onto the communal grounds. Please dispose of cigarettes only once fully extinguished in a bin. Please do not throw cigarette butts out of windows littering the gardens. Thank you. 

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Heading: Disposal of Rubbish
Date: 30/04/18
Details: A reminder that waste and rubbish are to be disposed off correctly in bins. For larger or bulky items, arrangements must be made by the person disposing of the items to either dispose of via the local waste site or organise for the Council Refuse Dept to collect. Please do not leave rubbish in the car park or communal grounds. Thanking you for your co-operation. 

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Heading: Car Parking
Date: 05/02/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. Many thanks for your co-operation. 

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Heading: Scaffolding
Date: 04/04/2022
Details: Contractors will be starting repairs on the lead roof cap replacement.  As such, they will be erecting scaffolding later this week or from Monday 11th April 2022.

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Heading: AM Power – Supplier At Risk
Date: 19/10/2021
Details: In light of recent news about energy providers, please find an announcement received from Ginger Energy in relation to AM Power – AM Power – Supplier At Risk

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Heading: Internal Redecoration
Date: 11/10/2021
Details: The contractors, BDLT Building Services, will commence the internal redecoration works today.  They advise they will be looking to start in Blocks 3 – 12 first then moving on to Blocks 14 – 18.  They anticipate they will be on site for around 2 weeks per block.

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Heading: Internal Lighting
Date: 28/04/2021
Details: Contractors have been instructed following reports that the internal lights on the hallways and stairs are permanently switched on all the time for Apartment numbers 3-11.

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Heading: Maintenance Works
Date: 03/02/2021
Details: Contractors have been instructed to carry out the following works:-

1. The closer to the front door at 3/11 is slamming and needs adjusting or, if necessary, replaced.
2. In the main bin store is the old garden bin which needs removing and disposing of.

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Heading: Maintenance Works
Date: 24/11/2020
Details: Contractors, M & B G, have noted works required following a recent audit.  We can confirm that we have authorised for them to go ahead with the works as follows:-

1. Bulk removal
2. Fix broken cover for the stop tap
3. Paint the front door
4. Replace loose slab on side of the property
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Heading: UK Parking Control
Date: 12/11/2020
Details: Please note that residents who were parked up correctly in their parking spaces on 10th November 2020 should not have been ticketed.  This was an error by UK Parking Control.  UK Parking Control have relayed their apologies for this.  They have also advised that the matter has been raised with their Warden Area Managers and reassured us that the error will not happen again.

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Heading: UK Parking Control
Date: 10/11/2020
Details: We understand that an operative from UK Parking Control (UKPC) has been on site issuing parking tickets.  We can confirm that neither Compass Block Management or the Management Company have instructed the operative to attend and do this.  We understand that the operative mentioned he had been asked to ticket vehicles that were not registered with themselves.  Please note that the agreement with UKPC is that vehicles will be fined if photographic evidence is sent to UKPC of vehicles being mis-parked.  We have been in touch with UKPC about the situation and asked for confirmation that this error will not be repeated.  UKPC have confirmed that any tickets incorrectly issued to those vehicles parked in their parking spaces, will be cancelled.

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Heading: Fire Safety for the Home
Date: 14/10/2020
Details: Please find a copy of the latest safety advice for the home – Fire safety poster ARMA-HFRS (1).October 2020

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Heading: West Midlands COVID-19 Update
Date: 03/07/2020
Details: Please see West Midlands update we have received Covid 19 – update 03.07.2020

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Heading: West Midlands COVID-19 Update
Date: 19/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 19.06.2020

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Heading: West Midlands COVID-19 Update
Date: 15/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 12.06.2020

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Heading: West Midlands COVID-19 Update
Date: 05/06/2020
Details: Please see West Midlands update we have received Covid 19 – update 05.06.2020

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Heading: West Midlands COVID-19 Update
Date: 29/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 29.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 28/05/2020
Details: Please see West Midlands update we have received Covid 19 – West Midlands Police update 28.05.2020

Heading: West Midlands COVID-19 Update
Date: 15/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 15.05.2020

Heading: West Midlands COVID-19 Police Update
Date: 15/05/2020
Details: Please see West Midlands Police update we have received Covid 19 – police update 15.05.2020

Heading: West Midlands COVID-19 Update
Date: 07/05/2020
Details: Please see West Midlands update we have received Covid 19 – update 07.05.2020

Heading: West Midlands COVID-19 Update
Date: 05/05/2020
Details: Please see West Midlands update we have received Covid update – 01.05.2020

Heading: West Midlands COVID-19 Update
Date: 27/04/2020
Details: Please see West Midlands update we have received Covid update – 24.04.2020

Heading: West Midlands COVID-19 Update
Date: 20/04/2020
Details: Please see West Midlands update we have received Covid update

Heading: Residents ignoring Government Rules 
Date: 16/04/2020
Details: The rules laid down by the Government for Covid 19 are very clear and apply to ALL OF US.  It appears that some residents at Lynton Gardens do not feel that these rules apply to them by sunbathing on the grounds or collecting friends and family to stay over for the weekend!  If you do witness anyone not adhering to Government Rules, please report immediately to the police thank you.

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Heading: COVID-19 – Lynton Gardens  
Date: 13/04/2020
Details: Residents must stay at home to protect the NHS and save lives.  The police will have the powers to enforce the following restrictions:-

         Dispersing gatherings of more than two people in public, excluding people you live with

·        Issuing fines to anyone who does not comply with these rules

This does not mean that residents can have friends or family over to visit or even stay over.  There are major concerns that some residents at Lynton Garden are not adhering to the rules as set out by the Government.  We ask that residents report immediately to the police if they believe neighbours are not adhering to the rules. The reports must be sent to the police by those that have witnessed direct.

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Heading: West Midlands COVID-19 Update
Date: 01/04/2020
Details: Please see West Midlands update we have received:-

West Midlands COVID-19 Update Latest updates as at: Monday 30 March 2020, 20:00 Purpose of this briefing This is a regularly updated briefing which aims to give regional stakeholders: ·         An overview of the spread of COVID-19 in the urban West Midlands (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton) ·         A single view of the actions of the West Midlands Combined Authority (WMCA), Transport for West Midlands (TfWM) and the Mayor of the West Midlands in response to COVID-19 ·         A guide on where to find detailed regional information to support the existing national Government guidance

Latest Headlines ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands the biggest regional hotspot for COVID-19 after London. ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies [BBC News, 27 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020]

 

Key messages to the public Stay at home You must stay at home, only leaving for the following very limited purposes:  ·         Shopping for basic necessities, as infrequently as possible ·         One form of exercise a day – for example, a run, walk or cycle – alone or with members of your immediate household ·         Any medical need, to provide care or to help a vulnerable person ·         Travelling to and from work, but only where this absolutely cannot be done from home. Protect the NHS You must stay at home to protect the NHS:  ·         The NHS only has a limited number of doctors, nurses and specialist equipment ·         We are working around the clock to increase NHS capacity ·         The more people who get sick, the harder it is for the NHS to cope ·         We must slow the spread of the disease so that fewer people are sick at any one time. Save lives You must stay at home to protect the NHS and save lives. The police will have the powers to enforce the following restrictions:   ·         Dispersing gatherings of more than two people in public, excluding people you live with ·         Issuing fines to anyone who does not comply with these rules ·         Closing shops that are not essential, as well as playgrounds and places of worship.

Message from Andy Street, Mayor of the West Midlands “We’re in the midst of an immensely challenging time for everyone in the West Midlands, and we’re all rightly worried about our family members, friends and neighbours. The West Midlands response has been phenomenal. There are plenty of tough weeks ahead, but I know we are well placed to get through this. Thank you to everyone for showing such resolve and responsibility. Please follow the Government advice, stay at home, protect our NHS, and save lives.”

 

Further information ·         View details of WMCA COVID-19 support and guidance ·         Latest WMCA Communications updates ·         Full guidance on staying at home ·         Find the most up to date medical advice

Latest COVID-19 Public Health England and NHS update ·         There have been 1,372 confirmed cases of COVID-19 in the West Midlands. This makes the West Midlands to biggest regional hotspot for COVID-19 after London ·         Work has begun on a new Nightingale Hospital at the National Exhibition Centre in Solihull with capacity for 5,000 beds which will open in mid-April [BBC News, 27 March 2020]. Work has also begun on a mortuary at Birmingham Airport with the capacity for 1,500 bodies. [BBC News, 27 March 2020] Confirmed Cases Local Authority                                       Sat 28/3               Sun 29/3         Mon 30/3 Birmingham                                            428                       513                 578 Coventry                                                 54                         79                   101 Dudley                                                    83                         122                 136 Sandwell                                                116                        138                 144 Solihull                                                   54                          74                   87 Walsall                                                   108                       125                 151 Wolverhampton                                      116                       153                 175 Totals                                                      959                      1,204               1,372 Correct as at 17:00, 30 March 2020

 

Further information ·         Latest PHE / NHS data on COVID-19 cases in the West Midlands

 

WMCA’s response to COVID-19 WMCA has been focused on the following six areas of activity in response to COVID-19, working closely with our seven constituent councils, and focusing on the areas where the Combined Authority can add to what is being done by Government and other public bodies: ·         Strategic Co-ordination across the Public Sector: Working together across the public sector to ensure that the response to COVID-19 is joined up and effective as possible ·         Protecting the Regional Economy: Working with businesses and representative organisations to make sure that support is provided to businesses and workers to ensure the West Midlands economy can recover as swiftly as possible following the COVID-19 outbreak ·         Running the Transport Network: Reducing services because of the guidance limiting travel in the region, but running sufficient services on train, Metro and bus networks to allow key workers to get to their work in a safe manner ·         Supporting All Our Communities: Ensuring all communities of the West Midlands are looked after during the COVID-19 outbreak, including all faith and ethnic minority groups and other vulnerable groups such as the homeless, those with mental health issues or disabilities and older people ·         Communicating with the Public: Giving clear guidance to people in the West Midlands about what they are expected to do during the COVID-19 outbreak ·         Adapting the WMCA’s Own Operations: Ensuring our staff are safe and healthy, while continuing the activities of WMCA.

Strategic Co-ordination across the Public Sector Context: The response to COVID-19 will require the joined-up working between different public sector organisations to tackle the outbreak and the impact on public services and the regional economy. WMCA is well-positioned to work closely with public sector bodies given its existing collaborative working relationships, particularly with councils and with those agencies involved in transport, housing, skills, employment, policing and health. The purpose of this activity is: ·         Work closely with other public sector organisations ·         Support regional resilience planning and resourcing The structures leading this work in the West Midlands are: ·         Regional Strategic Co-ordinating Group: (Senior leaders from West Midlands Police, Councils, NHS, PHE, WMCA) reporting to COBR in London ·         Regular Mayor and Council Leaders Conference Calls (Mayor, Council Leaders, Respective Chief Executives, briefed by other agency leaders e.g. Chief Constable of West Midlands Police) ·         Calls between the Mayor and leaders from the NHS, Public Health England, Police and other public bodies.

 

Protecting the Regional Economy Context: The public health measures, which have been implemented to slow the spread of COVID-19, are having a huge impact on the West Midlands economy. Government has put in place unprecedented support measures to help businesses and workers through this time. The WMCA is working with representative organisations to make sure that this support is getting through to businesses and workers, and is working on plans to accelerate the economic recovery after the COVID-19 outbreak. The purpose of this activity is: ·         Monitor the latest economic situation for businesses in the West Midlands ·         Ensure Government support is reaching West Midlands businesses and workers ·         Lobbying Government to secure further support for West Midlands businesses and workers ·         Prepare for the economic recovery following the COVID-19 outbreak ·         Connecting West Midlands businesses with the frontline public sector organisations e.g. the NHS, who may need support. The structures leading this work in the West Midlands are: ·         Regular Economic Contingency Group meetings (WMCA, Councils, TUC, LEPs, Chambers of Commerce, West Midlands Growth Company, Bank of England, BEIS) Latest updates: ·         Set up West Midlands COVID-19 Business Support website, which sets out the support available to businesses and key contacts in the West Midlands [WMCA, 25 March 2020] ·         Lobbied for further support for self-employed workers, in the run up to the Chancellor’s announcement of further measures [WMCA, 24 March 2020; GOV.UK, 26 March 2020] ·         Promoted Government request for engineering support for ventilator manufacturing to West Midlands firms [GOV.UK, 16 March 2020], with Meggitt, the aerospace company based in Coventry, forming part of the VentilatorChallengeUK consortium [Meggitt, 30 March 2020] ·         Organising a series of sector-based business roundtables to understand the impact of COVID-19 on different sectors and how well current support plans are working ·         Working with banks (Lloyds, NatWest, HSBC UK and Barclays) in the region to ensure that businesses have sufficient liquidity.

Running the Transport Network Context: Due to the Government’s guidance limiting people’s movement, Transport for West Midlands has been working with operators to reduce the number of services to the appropriate level to be sufficient for key workers. The purpose of this activity is: ·         Run a limited service to allow key workers to access work and residents to be able to access essential shopping and healthcare ·         Protect the health and safety of all those working on the transport network ·         Ensure that operators are able to able to reinstate full transport services when the lockdown is finished. The structures leading this work in the West Midlands are: ·         TfWM ·         Bus Alliance (bus operators across the West Midlands) ·         West Midlands Rail Executive (councils and rail operators in the West Midlands) Latest updates: ·         Train, Metro and rail networks are operating reduced services because of the updated Government COVID-19 guidance [West Midlands Network, 30 March 2020] ·         86% reduction in public transport journeys in the West Midlands as the public follow Government advice [TfWM, 29 March 2020] ·         Public are urged not to travel in the West Midlands unless absolutely necessary  [TfWM, 23 March 2020] ·         Train franchise agreements are suspended and emergency measures are implemented where train companies operate services for a management fee [GOV.UK, 23 March 2020] ·         Transport construction projects controlled by TfWM, including Midland Metro Alliance works are temporarily paused [MMA, 23 March 2020] ·         Peak time travel restrictions are lifted for older passengers to be able to access dedicated supermarket opening hours [TfWM, 18 March 2020] ·         Cleaning services are strengthened on bus, train and metro services across the West Midlands. [TfWM, 18 March 2020]

 

Supporting All Our Communities Context: During this challenging time for the region, all communities need to come together to support people, particularly those who are vulnerable. WMCA and councils are working together to ensure that community efforts can contribute to the overall response to the COVID-19 outbreak effectively. The purpose of this activity is: ·         Work with faith and community organisations to co-ordinate support for those who need it ·         Support vulnerable communities in the West Midlands like those with mental health issues, disabilities or the homeless ·         The structures leading this work in the West Midlands are: ·         Faith leaders who have previously been engaged by WMCA, for example at the Mayor and Faith Conference ·         WMCA and Mayor’s Office working closely with local authorities Latest updates: ·         Set up Community Support Hub website, where people can find local groups near them [WMCA, 27 March 2020] ·         Making a listing of online learning courses available for people who are furloughed or working from home in the West Midlands [WMCA, 27 March 2020] ·         Hosted a webinar meeting of faith leaders to discuss community support offered by faith groups, encourage congregations to worship safely from home, and tackling hate crime ·         Launched a new call for donations to the Change Into Action alternative giving scheme to help the homeless in the West Midlands [WMCA, 25 March 2020]

Communicating with the Public Context: During the COVID-19 outbreak, it is critical that the public understand the medical guidance and act accordingly to tackle the virus. Due to restrictions on contact, public services will also have to change, and these changes need communicating to the public. Furthermore, this will be a worrying time for residents, and there is a need to reassure and comfort people, and to celebrate positive stories of people supporting one another through the crisis. The purpose of this activity is: ·         Ensure people in the West Midlands understand the Government’s guidance ·         Provide clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explain what is being done in the West Midlands and reassure the public that there is a committed regional response to the crisis ·         Make the case for further Government support. The structures leading this work in the West Midlands are: ·         Regular Regional Press Briefing Sessions: These briefing sessions for the press are hosted by representatives from a range of public sector organisations in the region, including the Mayor, Public Health England, the NHS, West Midlands Police, the West Midlands Police and Crime Commissioner, Birmingham City Council, and the Local Resilience Forum ·         West Midlands Regional Communications Directors’ Calls: These calls allow Communications Directors from councils, WMCA and other public bodies to co-ordinate communications activities across the West Midlands. Latest updates: ·         Amplifying the Government’s official guidance on COVID-19 to people in the West Midlands through WMCA’s communications channels ·         Providing clear regional guidance on changes to public services, such as new transport timetables or skills provision ·         Explaining what is being done in the West Midlands and making the case for further Government support through the Mayor’s media appearances.

 

Adapting WMCA’s Own Operations Context: WMCA as an organisation has responsibilities for supporting economic growth in the West Midlands, including transport, housing, skills, and making sure everyone in the West Midlands benefits from that economic growth through work on areas like mental health and homelessness. During the COVID-19 outbreak, WMCA will adapt to support the immediate needs of the West Midlands, working closely with public sector partners, and will also ensure that essential WMCA activities continue. The purpose of this activity is: ·         Keep our staff and those of our suppliers safe and healthy during the COVID-19 outbreak ·         Reprioritise effort towards meeting the immediate needs for tackling the COVID-19 outbreak ·         Ensure essential WMCA operations continue. The structures leading this work in the West Midlands are: ·         WMCA Senior Leadership Team, led by Deborah Cadman, Chief Executive, WMCA ·         TfWM Leadership Team, led by Laura Shoaf, Managing Director, TfWM Latest updates: ·         Staff members have been instructed to work from home if they can, and only essential staff can work at the WMCA office at 16 Summer Lane in Birmingham ·         Supporting WMCA suppliers by shortening payment terms from ’30 days’ to ‘zero days’ and bolstering the team to ensure fast payments [WMCA] ·         Providing financial assurances to colleges and adult education providers in the West Midlands about future payments from WMCA. [WMCA, 24 March 2020]

 

 

 

Heading: Coronavirus (CORVID19) – ISOLATION
Date: 31/03/2020
Details: ISOLATION

If you are in self-isolation because you have or may have contracted Covid-19 it is vital that you let us know as soon as possible so that we can contact the rest of the residents to let them know that they should take extra precautions and increase their sanitation and so that, as necessary, we can organise a deep clean of the communal areas in accordance with PHE guidance.

When you contact us, please can you also advise how you are organising deliveries, particularly food, to your apartment and how rubbish is to be disposed of. Please remember: –

• rubbish should only be placed outside of your apartment door at a specific time for collection.
• that whoever is picking up the rubbish should be properly protected.
• that all rubbish must be double bagged.
• rubbish which contains personal waste (e.g. tissues) and cleaning cloths must be isolated within the flat for 72 hours before being disposed of in communal bin stores.

We would also ask that you also let us know if you become aware that any of your neighbours have gone into self-isolation.

For further useful guidance regarding isolation and social distancing please go to

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others
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Heading: Coronavirus (CORVID19) – update
Date: 24/03/2020
Details: Following government guidelines, all staff for Compass Block Management are working remotely from home until further notice. Please continue to report any block maintenance issues via our online reporting system.

If you wish to speak to a member of staff by phone but are experiencing any problems getting through, please email [email protected]. Please leave your name, phone number, first line of your address and a quick summary of your enquiry in order that we may forward onto the relevant member of staff to respond to you.

Thank you for your patience and understanding while we work to maintain services as much as possible during this period.

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Heading: Coronavirus (CORVID19)
Date: 18/03/2020
Details: As you will be aware, the Coronavirus (COVID-19) outbreak is spreading across the country and is a cause for concern for all of us. It is anticipated that COVID-19 will cause disruption to all businesses and to our day-to-day lives over the coming weeks and months.

As the government’s guidance is likely to change as time passes, we would like to make you aware we have a Business Continuity Plan (BCP) in place to enable us to maintain a level of service during these unprecedented and difficult times.

Our office is currently open, but we have systems in place to allow our staff to work remotely if required. However, in the event that our BCP is put into effect and our office has to close, even with key staff working from home and engineers/contractors in the field, it is highly likely that you will experience some disruption in the services provided due to reduced capability. We will do whatever we can to minimise any such disruption but would ask for your patience and understanding while we work to maintain services during this period.

You will appreciate this is an evolving situation. We will continue to act on the advice provided by Public Health England and will inform you if there is any material change to our business continuity. 

For further information and the latest advice regarding CORVID-19, please visit: –

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

As it important that we are all kept up to date about the spread of CORVID-19, we ask that you inform us immediately if you or if you know of anyone in your apartment block who has either been diagnosed with CORVID-19 or advised to self-isolate. We can then make the other residents and the building service contractors aware of the situation.

We thank you in advance for your understanding and cooperation.

Important – For Owners & Residents

To help protect the developments and individual properties during this period, we urge owners to ensure that all their electrical appliances, boilers, heaters, water supply, kitchen and bathroom plumbing are checked and maintained to minimise leaks.  For all owners & residents, please ensure that the security of the development is maintained by ensuring the communal doors are shut when entering and exiting the premises.  Please also be mindful of your neighbours regarding noise, especially during the day with more people having to work from home during this difficult period.

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Heading: Annual and Regular Service Checks on Hot Water Cylinders and Boilers
Date: 04/12/19
Details: We ask that all owners ensure their hot water cylinders & boilers are inspected on an annual basis with a copy of the Certificate provided to us. 

Please note that owners may be held accountable for the full cost of repairs to communal areas and neighbouring properties if the cause was found to be faulty equipment that had not been regularly checked and maintained.

We also recommend that your apartment is checked on a monthly basis for areas where leaks can appear especially during these colder months:-

• Plumbing below sinks, dishwashers, washing machines and toilets
• Beneath kitchen units by removing the kick panels
• Seals around kitchen splashbacks and taps
• Checking the airing cupboard to view hot water cylinders / boilers and other connections
• Seals around the joints between tiles and baths or showers

When a leak does occur, it will often be the result of a very simple issue that could have been detected at an earlier opportunity. 

To reduce the chance of leaks and therefore minimising costs to yourselves and impacting on your neighbours, please do carry out regular checks on your apartments.  Please forward Annual Certificates to [email protected] to confirm that hot water cylinders and boilers are being serviced and maintained.

Thanking you for your co-operation.

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Heading: Gardens
Date: 10/09/19
Details: Contractors have attended to stain the bench and replace the bin in the gardens.

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Heading: Communal Doors
Date: 09/09/19
Details: Contractors have been booked to attend to the front door which is reported as being hard to pull open.  The contractors are also booked to attend to the trade button to change the time settings for Saturday for the postman as we understand he is experiencing difficulties with access on a Saturday.

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Heading: Car Parking – Ticket Company in Operation
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents.  Further to letters sent out and notices displayed, UK Parking Control (UKPC) are in operation.  Tickets will be issued for vehicles that are incorrectly parked.  Please forward photographic evidence of any vehicles incorrectly parked direct to [email protected] in order that we may notify UKPC – thank you.

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Heading: Car Parking – Visitor Parking Spaces
Date: 12/08/19
Details: We would remind everyone that the visitor car parking spaces are not to be used to park additional cars in your ownership and that any car observed to be using any of the visitor car parking spaces for a continuous period of more than 24 hours will be liable to be fined by UKPC for illegal parking.

With that in mind, we would ask the owner of the car with the registration number S402 SMS to remove this car from the visitor parking spaces immediately in order to avoid being fined.

Thank you for your co-operation in this matter.

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Heading: Disposal of Rubbish
Date: 08/08/19
Details: A reminder to all residents that rubbish is to be placed only in the bins provided.  If you do have any bulky items that you will need to organise direct with the Council for collection.  The bin men will not collect items outside of the bins under any circumstances. 

We note that unfortunately someone has just dumped an office chair, mirror and bed frame end in the bin store.  We have arranged for a contractor to remove, however, if we become aware of the resident who has dumped this rubbish then a breach of lease charge will be incurred by them.

Please do not leave rubbish outside of the bins or leave bulky items in the bin store under any circumstances – thank you.

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Heading: Issue with Front Door
Date: 04/07/19
Details: We understand that there is an issue with the front door in that it is not shutting very well unless forced.  We can confirm that we have instructed contractors to attend.

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Heading: Aerial Issues
Date: 15/03/19
Details: We have received reports that some residents are experiencing issues with their aerial connections which is resulting in poor TV signals including Freeview.  We can confirm that the aerial contractors, Chapmans, have been instructed to attend. We have asked them to attend asap. 

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Heading: Car Parking
Date: 09/11/18
Details: Please ensure that you park only in your allocated parking space, that you park your car within the lines of your parking space and you do not park in any other numbered space at any time.

Parking on the roadway is not allowed. There are visitor parking spaces, so please do not under any circumstances park on the roadway or allow any of your visitors to do so.

In particular, do not leave cars parked in the roadway outside the front door of the building. This not only causes a partial obstruction for other residents but is a breach of the lease. If we identify who is parking incorrectly then the leaseholder of the apartment will be contacted and charged a breach of lease.

Thank you for your co-operation in this matter. 

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Heading: Site update
Date: 26/10/18
Details: The respective contractors have been chased up to attend to the rotten door frame to one of the main doors and weeding to the middle border. We have asked them to attend asap. 

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Heading: Update following site visit today
Date: 12/09/18
Details: Following this morning’s site visit, we have identified areas which require attention:-
* Grounds maintenance – we have asked contractors to provide a quote for adding more bark and shrubs to the bare areas.
* Bin Store – quotation requested to cut back the tree which is overhanging the bin store and clearing of the guttering to the bin store.
* Bin Store – contractors have been booked out to clear all the rubbish in the bin store.
* Door frame – contractors have been booked out to repair the door frame.
* Bin Store – we have booked out contractors to repair the downpipes. 

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Heading: Car Parking
Date: 31/07/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. We have had reports again of residents parking in other resident’s spaces. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. 

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Heading: Cleaning & Gardening
Date: 22/06/18
Details: The cleaning works have now been undertaken to clear up the mess following the flooding. The gardening has also been attended to with the small hedges and bushes being cut back. We have received a quotation for works to cut back the larger trees which has been authorised and contractors asked to attend as soon as possible (the large trees surrounding the car park area). 

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Heading: Impact from flooding
Date: 29/05/18
Details: With the severe flooding over the weekend, the drains have popped leaving a lot of mess. Cleaning contractors have been booked out to attend urgently to clear up. One resident has already kindly cleaned up as much as possible. 

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Heading: Cigarettes
Date: 30/04/18
Details: Please do not throw cigarette butts in the car park or onto the communal grounds. Please dispose of cigarettes only once fully extinguished in a bin. Please do not throw cigarette butts out of windows littering the gardens. Thank you. 

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Heading: Disposal of Rubbish
Date: 30/04/18
Details: A reminder that waste and rubbish are to be disposed off correctly in bins. For larger or bulky items, arrangements must be made by the person disposing of the items to either dispose of via the local waste site or organise for the Council Refuse Dept to collect. Please do not leave rubbish in the car park or communal grounds. Thanking you for your co-operation. 

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Heading: Car Parking
Date: 05/02/18
Details: Please be advised that you are to only park in the designated parking space which is shown in your lease. For tenants please revert to your landlord / agent for further information. You must park your car within the lines of your car parking space and you must make sure you do not prohibit others from parking in their space at any time. Many thanks for your co-operation. 

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